Michaela H. was the friendliest, most helpful customer service person I have encountered! When our cooler stopped cooling after less than 2 months, she had another (even upgraded!) on the way in just a few days, kept following up the entire time, and made the whole process painless. She is to be highly commended and recognized by your organization, please pass this on, with our thanks and appreciation. She is a gem!
If you are thinking about buying a water cooler. This is the one. Yes it is a bit on the pricey side but you are paying for quality. Plus the customer service is great!