My hot sprout start leaking after 2 years usage. I was a little disappointed. But the customer service was great. I am able buy an replacement, and they do follow up until my water cooler back in business.
This is my second one and won't hesitate to get a third
on December 19, 2020
Posted by: Todd
from Undisclosed
Verified Purchase:Yes
Customer was absolutely amazing Kind, knowledgeable, and understanding. As for machine Cold water is always col Hot water always hot Self cleaning feature is very easy Bottom loading makes it hassle free to remove and replace bottles And finish goes well with our decor
I have had 4 water coolers in the past 30 years. The Avalon A3 is by far the best one. I even bought one for my in-laws! I had one small problem when the pump hose connection loosened and not pumping water. With the assistance from Rene' at Avalon I was able to correct this problem. Thanks Rene'.