The first one I ordered leaked. I called the company and they tried trouble shooting it over the phone and end up having to replace it. So far the replacement is doing great. The hot water is very hot and the cold water is very cold and the room temperature water is just that.
So much better than a top bottle loader. The room temperature dispenser is VERY slow. Other than that it is what I ordered. Looks good too and fits nicely into a kitchen.