Customer Reviews for Avalon - Bottom Loading Water Cooler - Stainless Steel
Customer Rating
5
Highly recommend!
on April 20, 2022
Posted by: Jenna R.
from Kelowna, CA
Love it. Very quiet. Has an on/off switch in the back for all water temperatures, so if you don't use the hot water function then you're not wasting money heating water for nothing. Highly recommend!
I have only had the product for a month and a half. No complaints. It was easy to set up. The cold and hot water dispensers are the perfect temperature
I am so impressed with this cooler! I researched water coolers units for three days before I decided on this one, yes I'm a bit obsessive about getting just the right features but also getting a product that has good reviews so research takes me a while. Of course I was still apprehensive because of the negative reviews that stated the buttons being hard to push or the cooler being noisy, or that there was a plastic taste. Let me tell you that every single cooler that I researched had these same comments but this one had so may positives as well as reviews stating the wonderful customer service that I decided to go with it. I have been using it for almost a week now, and I have about two inches of water left in my first bottle, I absolutely love it. Unboxing and setup was super easy. At first I was disappointed that I had tiny scratches on the stainless door until I realized that it had a film that you have to peel off after set up. I installed the water bottle turned it on and let it do its thing for an hour then came back to super cold and super hot water. My thermometer read 40 degrees on the cold and 190 on the hot which is colder than stated, my fridge water is 60 degrees so the temperatures make me very happy. My buttons are easy to push and even though the water doesn't dispense as fast as my fridge it's not bad. My main concern when purchasing beside the longevity which only time will tell was how noisy this unit would be, well it was not what I expected at all, this thing is quiet! My tiny wine fridge makes way more compressor noise than this cooler. I also read complaints about the noise the pump makes pulling the water up, well that is no big deal either, I think that people who experience that issue are not seating the bottle properly and letting the lines lie against the side of the bottle. I also read in negatives "the cold isn't cold or the hot doesn't work" if you read the instructions and do the set up step by step there shouldn't be an issue. One of the last processes in set up is to turn on the buttons for hot and cold on the back of the machine. I'm only speculating that people do not turn those on then feel the features don't work. Lastly I only have one complaint, I wish the unit was taller. I see that I can purchase a 10 inch base to raise the height which 10 inches would be perfect but they are asking almost $70 for it. This riser is black plastic and although a great idea, I feel like that is some serious price gouging. I am restating that I have only had this a week but all in all I couldn't be more pleased.