Customer reviews from belkin.com
Belkin - SuperSpeed USB 3.0 4-Port Hub - Black
Average customer rating
3.9
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
16
4 Stars
3
3 Stars
0
2 Stars
3
1 Star
4
90%of customers recommend this product.
(
18 out of
20)
Customer Reviews for Belkin - SuperSpeed USB 3.0 4-Port Hub - Black
Customer Rating
2
Short cord, questionable power supply
on June 10, 2016
Posted by: jubajube
from Dana Point, CA
I purchased this not realizing how short the cord is (only 3.5'). That wouldn't be so bad except for the fact that plugging it in there is a high-pitch whine coming from the adapter, and there's no indication of whether the hub is getting power from it or from my PC. Also I've had USB devices plugged into it mysteriously fail at times. So now I just don't trust the thing; I'm keeping the whiny power adapter unplugged for now and hoping my keyboard/mouse continue to work with it until I buy a new hub.
Response from belkin.comBy Belkin, Customer Support , June 15, 2016
Hi, jubajube,
Your feedback is valuable to us, and we appreciate you bringing this to our attention. As you reported, the Belkin USB 3.0 4-Port Hub is producing a high-pitch sound and it's failing a lot of times which is very uncommon. This behavior is not what we expected and we would like to take this chance to make it up to you. Please email us the details so we can investigate what happened since this is a possible hardware issue. Get in touch with us at BelkinCares@belkin.com along with your contact details, a copy of the receipt and the link to this review for reference. We would be more than willing to help you out.
We look forward to hearing from you the soonest.
Belkin Support
Your feedback is valuable to us, and we appreciate you bringing this to our attention. As you reported, the Belkin USB 3.0 4-Port Hub is producing a high-pitch sound and it's failing a lot of times which is very uncommon. This behavior is not what we expected and we would like to take this chance to make it up to you. Please email us the details so we can investigate what happened since this is a possible hardware issue. Get in touch with us at BelkinCares@belkin.com along with your contact details, a copy of the receipt and the link to this review for reference. We would be more than willing to help you out.
We look forward to hearing from you the soonest.
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
garbage
on May 8, 2016
Posted by: joseph
Power plug is gigantic and the power cord is super short. There is also zero indication as to if the HUB power is coming from the cord or from the computer USB which is not enough for external hard drives over 1T. My external Hard drive still lags and dont know why.
Written by a customer while visiting belkin.com