Customer reviews from belkin.com
Belkin - SuperSpeed USB 3.0 4-Port Hub - Black
Average customer rating
3.9
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
16
4 Stars
3
3 Stars
0
2 Stars
3
1 Star
4
90%of customers recommend this product.
(
18 out of
20)
Customer Reviews for Belkin - SuperSpeed USB 3.0 4-Port Hub - Black
Customer Rating
5
Awesome
on October 11, 2023
Posted by: Kikimarie
from Michigan
[This review was collected as part of a promotion.] I got this because I needed a new one and it works great! Definitely fast speed and with 4 ports is space saving. I got my mom one too after trying mine and loving it and she agrees that it’s pretty awesome! Definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
1
garbage
on May 8, 2016
Posted by: joseph
Power plug is gigantic and the power cord is super short. There is also zero indication as to if the HUB power is coming from the cord or from the computer USB which is not enough for external hard drives over 1T. My external Hard drive still lags and dont know why.
Written by a customer while visiting belkin.com
Customer Rating
1
Worked Great for a while...
on November 20, 2019
Posted by: Mikeys
from Colorado
Installed with tape & cable ties so no movement, worked fine for over a year then different devices started having failing symptoms, took a while to realize the Hub was the common item with all issues (threw away some flash drives). Started using the USB ports on the front of the desktop and ALL problems went away. When uninstalling I noticed the cable seemed to be intermittent. I temporally replaced the cable with a short cable from a hard drive but windows still could not see a portable hard drive when plugged in. Thought I spent extra money to get a quality product but this one only lasted about 15 months.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Support, November 22, 2019
Hi, Mikeys,
The Belkin SuperSpeed USB 3.0 4-Port Hub should last longer than described. You can try to use another compatible computer for isolation and let us know the result at BelkinCares@belkin.com and, we'll look into this. Include your contact details and the link to this review for our quick reference.
Regards,
Jan
Belkin Support
The Belkin SuperSpeed USB 3.0 4-Port Hub should last longer than described. You can try to use another compatible computer for isolation and let us know the result at BelkinCares@belkin.com and, we'll look into this. Include your contact details and the link to this review for our quick reference.
Regards,
Jan
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Stopped working. Electrical issues!
on August 2, 2018
Posted by: Francis R
from Medford, NJ
I bought this hub on May 8, 2017 through Amazon. It’s been sitting in my desk drawer for the last 8-months after shorting-out a port on my 2017 27”iMac 5K Retina. Also, the hub stopped working at the time. Thumb drives plugged into it are not recognized by any of my computers
Response from belkin.comBy Belkin , Customer Support , August 5, 2018
Hello Francis R,
We would like to sort this out. To isolate, please try to plug in a different compatible device into the hub and check if the challenge persists; email us the result at BelkinCares@belkin.com so we can get you over to our Product Experts for further assistance. Include the link to this review and your phone number.
Regards,
Princes
Belkin Support
We would like to sort this out. To isolate, please try to plug in a different compatible device into the hub and check if the challenge persists; email us the result at BelkinCares@belkin.com so we can get you over to our Product Experts for further assistance. Include the link to this review and your phone number.
Regards,
Princes
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Works well
on May 23, 2018
Posted by: Tim88
from South Ogden, UT, USA
I tested a few different brands and this unit is the first powered multi-USB hub that will allow me to transfer large data files from one hard drive to a second with both connected on the hub at the same time. I have two different brand laptops each one with its own single unique port and the process works for both. It has given me no problems driving other peripherals. Connection are tight and holding up. I move my setup around so the hub gets book-bag treatment and I've been using it for three months. So far so good. I'm very dependent on a powered hub that works so I'm buying two more as backups, just in case the unit turns out to be is the real deal.
Written by a customer while visiting belkin.com
Customer Rating
2
Short cord, questionable power supply
on June 10, 2016
Posted by: jubajube
from Dana Point, CA
I purchased this not realizing how short the cord is (only 3.5'). That wouldn't be so bad except for the fact that plugging it in there is a high-pitch whine coming from the adapter, and there's no indication of whether the hub is getting power from it or from my PC. Also I've had USB devices plugged into it mysteriously fail at times. So now I just don't trust the thing; I'm keeping the whiny power adapter unplugged for now and hoping my keyboard/mouse continue to work with it until I buy a new hub.
Response from belkin.comBy Belkin, Customer Support , June 15, 2016
Hi, jubajube,
Your feedback is valuable to us, and we appreciate you bringing this to our attention. As you reported, the Belkin USB 3.0 4-Port Hub is producing a high-pitch sound and it's failing a lot of times which is very uncommon. This behavior is not what we expected and we would like to take this chance to make it up to you. Please email us the details so we can investigate what happened since this is a possible hardware issue. Get in touch with us at BelkinCares@belkin.com along with your contact details, a copy of the receipt and the link to this review for reference. We would be more than willing to help you out.
We look forward to hearing from you the soonest.
Belkin Support
Your feedback is valuable to us, and we appreciate you bringing this to our attention. As you reported, the Belkin USB 3.0 4-Port Hub is producing a high-pitch sound and it's failing a lot of times which is very uncommon. This behavior is not what we expected and we would like to take this chance to make it up to you. Please email us the details so we can investigate what happened since this is a possible hardware issue. Get in touch with us at BelkinCares@belkin.com along with your contact details, a copy of the receipt and the link to this review for reference. We would be more than willing to help you out.
We look forward to hearing from you the soonest.
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Waste of Money
on January 6, 2017
Posted by: 2MSBHVE
from New York, NY, United States
Power plug is ridiculously large, materials feel cheap, the USB (to computer) port is loose, and it doesn't work on Mac. At all. A waste of money.
Written by a customer while visiting belkin.com
Customer Rating
1
Very Concerned
on April 10, 2019
Posted by: DomS
from Longwood, Florida
As I write this I am scared that this Hub shorted out my Mac Plus Computer. I had this hub running at my office without issues although I only had two peripherals plugged into in. I brought it home and set it up on my Mac Plus. I first plugged it in to the USB port on the left side of my Mac. It seemed to have problems when I connected a disk drive to it. Eventually, 15 minuted, the disk drive stopped altogether seeming to be without power. Since the USB port on the left side is not as stable as the one on my right, I switched the USB cord from the Hub to it. As soon as I plugged it in my Mac went dead. I thought it just needed to be rebooted but nothing I did could get it to turn on. I am very concerned that I have lost a computer, at disk drive and my hub. I don't know what I did that could have caused this so I can't give this Hub my endorsement
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Support, April 11, 2019
Hi, DomS,
We'd like to know more and investigate about what happened. Please send us an email at BelkinCares@belkin.com so we can have our Support Team look into this. Indicate your contact information and a link to this review as a reference.
Regards,
Rosalyn
Belkin Support
We'd like to know more and investigate about what happened. Please send us an email at BelkinCares@belkin.com so we can have our Support Team look into this. Indicate your contact information and a link to this review as a reference.
Regards,
Rosalyn
Belkin Support
Written by a customer while visiting belkin.com