Customer reviews from Zwilling.com
ZWILLING - Enfinigy 2-slot Toaster - Gray
Average customer rating
4.8
(692 Reviews)
Rating breakdown 692 reviews
5 Stars
598
4 Stars
85
3 Stars
4
2 Stars
1
1 Star
4
98%of customers recommend this product.
(
650 out of
663)
Customer Reviews for ZWILLING - Enfinigy 2-slot Toaster - Gray
Customer Rating
1
Expected Better From a Higher-End Toaster
on December 26, 2024
Posted by: Cyan
Had to send this back for a refund. The crumb tray would not stay closed. Never used the toaster so it wasn't the result of a dirty tray. Also, when lifting the toaster the tray would fall out. A lot of money spent for a cheesy toaster. I would have expected something better than my WestBend toaster.
No, I would not recommend this to a friend.
Written by a customer while visiting Zwilling.com
Posted by: ATL Mom
Frequency of use:Daily
Verified Purchase:Yes
Our toaster did not work at all. It's disappointing that at this price point we would have the inconvenience of not being able to use it. Also saw that it takes up a lot of counter space. But the return process was easy so that was a positive.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, January 7, 2025
Thank you for your review and for your feedback. We are sorry to hear about your experience. We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand management team. Thank you for acknowledging our easy return process. At Zwilling, we are committed to ensuring your complete satisfaction. If for any reason you are not entirely happy with your purchase, our return policy allows you to return items within 60 days of the date of delivery.
Written by a customer while visiting Zwilling.com
Customer Rating
1
Stuck n bagel mode
on January 13, 2025
Posted by: Butch0007
Only toasts on one side. Stuck in bagel mode I think. Even tough we never used. That mode. It’s two weeks old
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, January 19, 2025
Thank you for sharing your feedback. We’re sorry to hear that your toaster is only toasting on one side and seems stuck in bagel mode. This is certainly not the experience we want for our customers.
Please reach out to our customer service team and we’d be happy to assist you with troubleshooting or offer a resolution. We want to ensure your toaster works as intended and that you’re fully satisfied with your purchase.
The ZWILLING Team
Please reach out to our customer service team and we’d be happy to assist you with troubleshooting or offer a resolution. We want to ensure your toaster works as intended and that you’re fully satisfied with your purchase.
The ZWILLING Team
Written by a customer while visiting Zwilling.com
Posted by: Pegport
Frequency of use:Daily
Verified Purchase:Yes
Absolutely love this toaster. Both bread and bagels toast evenly. Easy to use and care for. Not heavy. And it looks good on my kitchen counter.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: Miss Nomer
Verified Purchase:Yes
This toaster is perfect! I toasts my bread evenly and quickly. Gone are the days of plunging my bread once, twice just to accomplish the task. It's sleek looking too! Buy this toaster!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: Zwilling aficionado
Verified Purchase:Yes
This is our second Zwilling toaster. The slots are wide enough for a bagel or muffin half; the two-slot toaster doesn't take up a lot of room and the crumb tray underneath is easy to reach. We're very happy with our toaster.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: CJOHa
Verified Purchase:Yes
Am very happy with this purchase. The toaster is well made and does a wonderful job. We like that it is simply designed and easy to use; plus it’s nice looking. Highly recommend this toaster.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: Clints
Verified Purchase:Yes
The toaster is well engineered. I've never had a toaster that can do the tasks this can do. I is also attractive, matching the ZWilling coffee grinder sitting next to it.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com