Customer reviews from weber.com
Weber - WEB65942 IGN KIT GENESIS 310/320 2014 BB
Average customer rating
4.6 out of 5
4.6
(265 Reviews)
Open Ratings Snapshot
Rating breakdown 265 reviews
5 Stars
211
4 Stars
32
3 Stars
6
2 Stars
6
1 Star
10
96%of customers recommend this product. 
(
230 out of 240
)
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Customer Reviews for Weber - WEB65942 IGN KIT GENESIS 310/320 2014 BB
Customer Rating
5 out of 5
5
Genesis 310 Igniter Kit
on August 5, 2021
Posted by: STL Griller
from STL
Gender:Male
Verified Purchase:Yes
The exact replacement part for my old Weber grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
7 Yrs old and like new again
on September 10, 2021
Posted by: Mike D Grill man
from Falling Waters WV
Gender:Male
Verified Purchase:Yes
Easy to install, works great! I only needed to put in the igniter. 2 Screws, 4 clips and done
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
Home owner
on December 1, 2021
Posted by: Ronald DAndrea
from Columbus Ohio
Gender:Male
Verified Purchase:Yes
Parts were correct , installation went well
, and Weber rep was very helpful. Thank you
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
Works great.
on December 19, 2021
Posted by: Roy G
Gender:Male
Verified Purchase:Yes
Works like a champ. My new burner does too. Thanks Weber!
Written by a customer while visiting weber.com
Customer Rating
3 out of 5
3
Igniter Issue
on December 24, 2021
Posted by: GrillFather13
Gender:Male
Verified Purchase:Yes
Fairly straight forward installation. The only issue is the 2nd igniter does not light as easily as the first and third. It will take up to 5-10 strikes to light. It was installed per instructions and Weber UTube installation video.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, December 30, 2021
Thank you for being a long time Weber fan! We greatly appreciate you taking the time to share your feedback regarding the Genesis 310 igniter kit. We are so sorry to learn you are having trouble lighting the 2nd igniter. This is not the quality we come to expect from our products. Our team has reached out via email to assist you further. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
Igniter Kit Replacement
on January 26, 2022
Posted by: Anonymous
from MI
Gender:Male
Verified Purchase:Yes
Fit perfectly and works like a charm. Great instructions.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
New Ignitor
on February 20, 2022
Posted by: S Van Drisse
from Green Bay, Wi
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
It works great! I do not have to manually light the grill anymore.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
2 out of 5
2
Return the item
on February 28, 2022
Posted by: Anonymous
Verified Purchase:Yes
I sent an email on 2/13 indicating that I ordered the wrong part and asking for assistance to exchange the item but I haven't heard back. Can you please have someone follow up.
Response from weber.comBy Weber Grills, Consumer Care, March 2, 2022
Thank you for your feedback. We are sorry to learn that you need help with a return.

Our Support team sent you an email outreach. Please look for our message. We're here to help!

Thanks for being a Weber fan!
Written by a customer while visiting weber.com
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