Customer reviews from weber.com
Weber - WEB65942 IGN KIT GENESIS 310/320 2014 BB
Average customer rating
4.6
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
211
4 Stars
32
3 Stars
6
2 Stars
6
1 Star
10
96%of customers recommend this product.
(
230 out of
240)
Customer Reviews for Weber - WEB65942 IGN KIT GENESIS 310/320 2014 BB
Posted by: Johnnys BBQ
from Huntington NY
Verified Purchase:Yes
It pays to get the original!! It fits, it’s solid and it works!! It’s just way overpriced!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Rick R
from Florida
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Disappointed. This is the second igniter I’ve had to purchase myself on a three-year-old grill. Obviously there’s a problem.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, January 29, 2018
Hi! We are sorry to hear about your disappointment and will be sure to pass this feedback along to our team. This replacement igniter does carry a 2 year warranty. Should you have any issues with it, please do not hesitate to reach out to us directly at reviews@weberstephen.com. Thanks!
Written by a customer while visiting weber.com
Customer Rating
1
igniter ok, button is bad design and poor quality
on July 5, 2018
Posted by: MikeKend
from Cherry Hill, NJ
Gender:Male
Button design is flawed/. Button does not make contact with the spring. Use a paper clip to jump the battery to the spring and igniter works ok. Seems like this button will continue to fail every 3-4 years.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, July 9, 2018
Hi! We are sorry to hear about the issue with your igniter kit! We have reached out via email to help troubleshoot and get your igniter kit working like it should. Thanks!
Written by a customer while visiting weber.com
Posted by: Stan Z
from Fayetteville TN
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Working like new again. Looking like new as well. Easy to install
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Johnny1934
from Nashville, TN
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The igniter kit was a perfect replacement for the original part on my Weber Genesis 310. Installation was very straight forward and easy. Instructions very clear. Installation took less than i hour. I am glad I purchased directly from Weber instead of a third party vendor.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Ashmount
from Asheville, NC
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I bought the igniter kit before I looked at the YouTube videos for installation tips. One of the videos recommended that I check the battery contact in the base of the igniter assembly for corrosion before changing the entire igniter assembly. The video even showed how to file the corrosion off. It worked and I did not need to change the igniter.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Defective Igniter/Defective Support
on June 14, 2020
Posted by: George50
from NorCal
Gender:Male
Expertise:Intermediate
Five days ago, Weber told me that my brand new (never used) E 315 gas grill needed a new igniter because my new grill would not ignite and "all E 315 igniters are faulty". The order was placed that day and as of today, it has not yet been shipped by Weber. I cannot reach anyone at Weber by phone, and Weber has not responded to my emails. I have been a loyal Weber customer, but this is shocking.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , July 14, 2020
Hello George, Thank you for taking the time to share your feedback. We are sorry about the delay and we are glad to see that you have received your igniter kit! Rest assured this is backed by a generous warranty! Thanks!
Written by a customer while visiting weber.com
Customer Rating
5
Easiest replacement! Absolutely the best igniter..
on July 10, 2020
Posted by: Filip
from Westport, CT
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Worked like a charm! The lighter, as I expected arrived on time and the grill started from the first click!
I would recommend this to a friend!
Written by a customer while visiting weber.com