Customer reviews from weber.com
Replacement Part 65942 | Fits Weber Models and more | Grill Igniters
Average customer rating
4.6
(268 Reviews)
Rating breakdown 268 reviews
5 Stars
214
4 Stars
32
3 Stars
6
2 Stars
6
1 Star
10
96%of customers recommend this product.
(
233 out of
243)
Customer Reviews for Replacement Part 65942 | Fits Weber Models and more | Grill Igniters
Posted by: Jim Guerin
from San Diego, CA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Product was easy to install. Just follow the steps provided with the kit
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: latt32
from Saint Louis, MO
Gender:Male
Verified Purchase:Yes
It works great. The installation is straightforward and not overly difficult, but it does require a fair amount of disassembling the grill. It takes a mechanically inclined person. If you don't enjoy working on stuff, then I recommend considering other alternatives versus taking on this repair.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: BenW
from Boston, MA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Super easy to install following the directions. Reminds me how badly I missed the ignited when it had stopped working. Affordable, shipped fast and great functionality
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: dustonr
Gender:Male
Verified Purchase:Yes
great product arrived on time and easy to install
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Chicago
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I am somewhat handy and did the install myself. It took about an hour. The instructions were clear and I was very confident in a quality install. Upon completion, I could here the clicks occurring but it never flamed up. I have not investigated other possible fixes, but was frustrated with this expensive equipment not working.
No, I would not recommend this to a friend.
Response from weber.comBy WeberGrills, WeberGrills, July 24, 2020
Hello Tim, thank you for submitting your review and we are very sorry to hear about the issue with your igniter kit. We have passed your feedback to our support team and they should be reaching shortly to further troubleshoot with you. We hope to help you find a solution soon so you can have the best grilling experience!
Written by a customer while visiting weber.com
Posted by: Mary in Ohio
Verified Purchase:Yes
The igniter kit was easy to install - the instructions were very clear. In no time at all, we were back to business grilling on our Weber Grill!
Written by a customer while visiting weber.com
Posted by: Steve in Crofton
from Near Annapolis Maryland
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
It must not be for my particular Weber grill Series II (E-410). Need to talk to someone who can tell me what is the correct igniter for my grill
I would recommend this to a friend!
Response from weber.comBy Weber grills, Weber grills , July 21, 2020
Hello Steve, It sounds that you have a Genesis II E-410. That unit is backed by a 10-year warranty therefore most parts are only available through our call center! We have passed your information along and you will be contacted via email shortly. Thanks!
Written by a customer while visiting weber.com
Customer Rating
1
Defective Igniter/Defective Support
on June 14, 2020
Posted by: George50
from NorCal
Gender:Male
Expertise:Intermediate
Five days ago, Weber told me that my brand new (never used) E 315 gas grill needed a new igniter because my new grill would not ignite and "all E 315 igniters are faulty". The order was placed that day and as of today, it has not yet been shipped by Weber. I cannot reach anyone at Weber by phone, and Weber has not responded to my emails. I have been a loyal Weber customer, but this is shocking.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , July 14, 2020
Hello George, Thank you for taking the time to share your feedback. We are sorry about the delay and we are glad to see that you have received your igniter kit! Rest assured this is backed by a generous warranty! Thanks!
Written by a customer while visiting weber.com