Customer reviews from Samsung US
Samsung - Galaxy Book5 360 15.6" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.7
(337 Reviews)
Rating breakdown 337 reviews
5 Stars
280
4 Stars
36
3 Stars
12
2 Stars
5
1 Star
4
90%of customers recommend this product.
(
93 out of
103)
Customer Reviews for Samsung - Galaxy Book5 360 15.6" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Posted by: Chris
from Bangor, ME
Expertise:Intermediate
Verified Purchase:Yes
I do like this laptop. It's fast, stylish, and responsive. My two big issues with it: 1. Having two settings. Its a bit cumbersome to change Samsung setting and/or Windows setting separately. It would make more sense that Samsung settings live in the Windows OS app. 2. The function keys are not permanently locked. Having to turn the functions on/off is annoying when on Dell or HP, you simply turn the brightness up or down by hitting the key in the top section. With these laptops, I have to hit FN+F12 to then be able to simply adjust settings. Please fix Samsung!!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: austin c
from norton, ks
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy Book5 Pro 360 has turned out to be exactly the kind of do‑everything laptop I was hoping for: thin, premium, incredibly versatile, and surprisingly powerful for how light it is. From the first time I picked it up, the combination of the sturdy metal build and the gorgeous 16‑inch 3K Dynamic AMOLED touchscreen made it feel more like a high‑end creative workstation than a typical everyday notebook.
Design and display
The design is slim, solid, and feels genuinely premium in daily use, with the 360‑degree hinge letting me flip between laptop, tent, and tablet modes without any wobble or flex. The 16‑inch 2880 x 1800 AMOLED display is easily my favorite part: colors look rich, blacks are inky, and the 120 Hz refresh rate makes scrolling, drawing, and even just moving windows feel incredibly smooth. The anti‑reflective coating is a real quality‑of‑life upgrade, because I can comfortably use it in bright rooms and near windows where other glossy laptops usually struggle.
Performance and Battery life
For everyday productivity, the Intel Core Ultra processor and Intel Arc graphics handle my workload without breaking a sweat, whether I’m juggling dozens of browser tabs, office apps, or light creative work. Multitasking feels snappy and responsive, and the laptop stays relatively quiet and cool even during heavier sessions, which makes it easy to use on the couch or in a coffee shop. Battery life has been a standout: this machine is built to go many hours away from an outlet, which matches independent testing that shows very long video and productivity runtimes on this model.
2‑in‑1 experience and S Pen
The 2‑in‑1 form factor feels thoughtfully implemented rather than gimmicky, and I actually use tablet mode more than I expected for reading, note‑taking, and media. The included S Pen is accurate and responsive, with good palm rejection, so handwriting, annotating PDFs, and quick sketches feel natural and smooth. Having pen support built in, without needing to buy anything extra, makes this laptop especially useful for students, professionals, and anyone who likes to think on a digital canvas.
Audio, connectivity, and everyday use
The quad‑speaker system with Dolby Atmos delivers clear, immersive sound that’s more than good enough for streaming, video calls, and casual media without reaching for headphones. I also appreciate the thoughtful port selection: dual Thunderbolt 4, HDMI 2.1, USB‑A, and a headphone jack give me the flexibility to plug into external monitors, storage, or peripherals without living in dongle world.[1] Features like the fingerprint reader for Windows Hello and modern Wi‑Fi 7 support round out the experience and make it feel like a truly next‑generation Windows machine.
Overall impression
Overall, the Galaxy Book5 Pro 360 feels like a carefully balanced blend of performance, battery life, and portability, wrapped in a sleek 2‑in‑1 design that genuinely adds value instead of just checking a box. If someone is looking for a premium Windows laptop that can comfortably handle productivity, content creation, and entertainment while also doubling as a large tablet with an excellent pen experience, this is exactly the kind of device I'd recommend.
Design and display
The design is slim, solid, and feels genuinely premium in daily use, with the 360‑degree hinge letting me flip between laptop, tent, and tablet modes without any wobble or flex. The 16‑inch 2880 x 1800 AMOLED display is easily my favorite part: colors look rich, blacks are inky, and the 120 Hz refresh rate makes scrolling, drawing, and even just moving windows feel incredibly smooth. The anti‑reflective coating is a real quality‑of‑life upgrade, because I can comfortably use it in bright rooms and near windows where other glossy laptops usually struggle.
Performance and Battery life
For everyday productivity, the Intel Core Ultra processor and Intel Arc graphics handle my workload without breaking a sweat, whether I’m juggling dozens of browser tabs, office apps, or light creative work. Multitasking feels snappy and responsive, and the laptop stays relatively quiet and cool even during heavier sessions, which makes it easy to use on the couch or in a coffee shop. Battery life has been a standout: this machine is built to go many hours away from an outlet, which matches independent testing that shows very long video and productivity runtimes on this model.
2‑in‑1 experience and S Pen
The 2‑in‑1 form factor feels thoughtfully implemented rather than gimmicky, and I actually use tablet mode more than I expected for reading, note‑taking, and media. The included S Pen is accurate and responsive, with good palm rejection, so handwriting, annotating PDFs, and quick sketches feel natural and smooth. Having pen support built in, without needing to buy anything extra, makes this laptop especially useful for students, professionals, and anyone who likes to think on a digital canvas.
Audio, connectivity, and everyday use
The quad‑speaker system with Dolby Atmos delivers clear, immersive sound that’s more than good enough for streaming, video calls, and casual media without reaching for headphones. I also appreciate the thoughtful port selection: dual Thunderbolt 4, HDMI 2.1, USB‑A, and a headphone jack give me the flexibility to plug into external monitors, storage, or peripherals without living in dongle world.[1] Features like the fingerprint reader for Windows Hello and modern Wi‑Fi 7 support round out the experience and make it feel like a truly next‑generation Windows machine.
Overall impression
Overall, the Galaxy Book5 Pro 360 feels like a carefully balanced blend of performance, battery life, and portability, wrapped in a sleek 2‑in‑1 design that genuinely adds value instead of just checking a box. If someone is looking for a premium Windows laptop that can comfortably handle productivity, content creation, and entertainment while also doubling as a large tablet with an excellent pen experience, this is exactly the kind of device I'd recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Cameron
from Las Vegas
Verified Purchase:Yes
Great Specs, Terrible battery. Performance is great but the batter is drained within two hours or so when using heavier software.
I would recommend this to a friend!
Performance
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
best laptop in office
on February 5, 2026
Posted by: Dsq2
from georgia, tbilisi
fast laptop, nice design. keyboard practic and display 5 star.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Good but could be better.
on February 4, 2026
Posted by: CalvinC
Expertise:Intermediate
Overall im happy wiht this device. There are some build quality defects but nothing that stopping the computer from working. I use this for schoola nd so lighter gaming. it handles Forza Horizon 5 every will even on high graphics. The OLED screen wiht native 120hrz is amazing fro just about anything. I do wish i could option this with the 32 gigs of ram but so far I haven't needed more than 16. Havign the option to flip the screen into tablet mode is nice to have. I do wish the Spen it came wiht was bluetooth. The pen is just kinda usless and the magnets to hold it arnt the strongest so it gets lost regularly. I got mine on sale but for that price I would have expected the build quality to be better. But what this thing packs inside makes up for most of it. After writting this is see that they now offer 32gigs of ram for the por 360. kinda annoyed at that, dont see why couldn't offer that from the beggining.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Kechush
from Wilmington, DE
Expertise:Expert
Verified Purchase:Yes
This is my 2nd Galaxy Book. I picked this one due to its light weight, long battery, and awesome screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Boston, MA
Expertise:Intermediate
Verified Purchase:Yes
I have only had this for two weeks and I constantly get errors in my web browser stating that it is low on memory. It just doesn't make sense.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great future in the world
on January 29, 2026
Posted by: Artistry Hub
from Pakistan
Ambitious Samsung Galaxy book 5 pro 360 look like beautiful and very powerful.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
(click to see the video)
Written by a customer while visiting Samsung US