Customer reviews from Samsung US
Samsung - Galaxy Book5 360 15.6" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.7
(337 Reviews)
Rating breakdown 337 reviews
5 Stars
280
4 Stars
36
3 Stars
12
2 Stars
5
1 Star
4
90%of customers recommend this product.
(
93 out of
103)
Customer Reviews for Samsung - Galaxy Book5 360 15.6" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Customer Rating
5
Great computer
on February 10, 2025
Posted by: adriangcrew
[This review was collected as part of a promotion.] Great computer, easy to operate and super fast, even for my kids to do homework, easy to carry and fast charging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My second laptop
on February 9, 2025
Posted by: Michael9
[This review was collected as part of a promotion.] I purchased another brand a few months ago and sent it back after two weeks. Big bulky small screen, just not a good match for what I wanted. Now This Samsung, from packaging on has been nothing but impressive. Slim and beautiful to look at. Big vibrant touch screen. Seemless bond between my phone. Can even drag from device to device. Fold in half and have an extraordinary tablet. Entire experience is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone works real good and fast
on February 8, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Speak to text, fast paste on phone and apps, good quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung does it again!
on February 5, 2025
Posted by: peeps
Expertise:Intermediate
I bought that about 3 weeks ago n I only wish I would have bought it sooner. this configuration is everything I need n has not let me down..it's so fast n responsive...the display is flawless and looks amazing. is surprising quite even in performance mode...the metal chassis feels amazing..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 6, 2025
Hey Peeps,
Thank you for taking the time to share your thoughts with us regarding your new Galaxy Book5 Pro 360. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. It's wonderful to hear that you have been able to enjoy the performance and features that your device has to offer. It makes us beam with pride, knowing that you have fallen in love with your PC. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support. We hope that you continue to enjoy your new Galaxy Book5 Pro 360 to the fullest. Thanks again for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for taking the time to share your thoughts with us regarding your new Galaxy Book5 Pro 360. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. It's wonderful to hear that you have been able to enjoy the performance and features that your device has to offer. It makes us beam with pride, knowing that you have fallen in love with your PC. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support. We hope that you continue to enjoy your new Galaxy Book5 Pro 360 to the fullest. Thanks again for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it
on January 31, 2025
Posted by: Randy93
The Samsung Galaxy Book 5 Pro 360 is an excellent choice for those seeking a versatile and powerful 2-in-1 laptop. Its combination of sleek design, strong performance, and long battery life makes it a standout option in the market. While the AI features might not be groundbreaking, the overall package is impressive and well worth the investment.
Response from Samsung USBy R&R Team, February 6, 2025
Salutations Randy93,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: Tornike mamasakhlisi
from Linden NJ
Expertise:Intermediate
Verified Purchase:Yes
It is truly the best. You can buy it quickly and easily.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 6, 2025
Greetings Tornike,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our products. Our goal is for our customers to feel like they are having the most amazing experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our products. Our goal is for our customers to feel like they are having the most amazing experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
4
Gret Laptop it you have other Samsung devices
on January 29, 2025
Posted by: Brett
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
A great addition to my Samsung collection. It is fast and easy to use, lightweight, and has a great screen. Only reason I gave it a 4 star is because I wish it had the Intel Core Ultra 9 processor in it
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Kevin
from Las Vegas, NV
Expertise:Intermediate
Verified Purchase:Yes
I've had my Galaxy Book5 Pro 360 for about a month. While I'm not getting the "all day battery" that was advertised, I am getting much more battery life than I was getting with my Book2. I love the massive amount of memory and speed of this laptop. It is perfect for what I need it for.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US