Customer reviews from Samsung US
Samsung - Galaxy Book5 360 15.6" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.7
(337 Reviews)
Rating breakdown 337 reviews
5 Stars
280
4 Stars
36
3 Stars
12
2 Stars
5
1 Star
4
90%of customers recommend this product.
(
93 out of
103)
Customer Reviews for Samsung - Galaxy Book5 360 15.6" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Customer Rating
5
The Best 2 in 1 Computer I Have Ever Had
on May 21, 2026
Posted by: Ramlue1228
[This review was collected as part of a promotion.] 5 Reasons Why:
1. GALAXY AI on a Computer! I never had a computer with built-in AI capabilities. I never thought I needed one until I have one. The Galaxy AI is a very helpful tool from searching through editing to creating anything. This does not only make things easier but smarter!
2. Crazy Battery Life. On an average work and home usage, I would always charge my previous computers at least twice a day everyday. Sometimes, when I'm teaching, I would have to plug it in to make sure it stays charged. But now that I have Galaxy Book5 Pro, I never have to charge everyday. I can have all my work done and will still have enough to watch a movie at night and it I would often still have about 40-50% of battery. I now usually charge it at least once every 2-3 days.
3. Tablet Option. Since this is a 2 in 1 Laptop/Tablet computer, the option to use just the screen is a first time experience for me, and I am loving it. The option to use just the screen whenever I am presenting and I do not need the keyboard is very useful to me!
4. S-pen Capability. Editing anything using my computer has never been this easier and efficient at the same time. Photo and document editing has never been this good. I can easily screenshot and edit anything I want on the screen. This is is very useful.
5. Seamless Connection. As a teacher, I use my laptop everyday: document processing, presentation. The best part is the quick and seamless connection to my Samsung TV in my classroom.
1. GALAXY AI on a Computer! I never had a computer with built-in AI capabilities. I never thought I needed one until I have one. The Galaxy AI is a very helpful tool from searching through editing to creating anything. This does not only make things easier but smarter!
2. Crazy Battery Life. On an average work and home usage, I would always charge my previous computers at least twice a day everyday. Sometimes, when I'm teaching, I would have to plug it in to make sure it stays charged. But now that I have Galaxy Book5 Pro, I never have to charge everyday. I can have all my work done and will still have enough to watch a movie at night and it I would often still have about 40-50% of battery. I now usually charge it at least once every 2-3 days.
3. Tablet Option. Since this is a 2 in 1 Laptop/Tablet computer, the option to use just the screen is a first time experience for me, and I am loving it. The option to use just the screen whenever I am presenting and I do not need the keyboard is very useful to me!
4. S-pen Capability. Editing anything using my computer has never been this easier and efficient at the same time. Photo and document editing has never been this good. I can easily screenshot and edit anything I want on the screen. This is is very useful.
5. Seamless Connection. As a teacher, I use my laptop everyday: document processing, presentation. The best part is the quick and seamless connection to my Samsung TV in my classroom.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device, amazing autonomy
on May 21, 2026
Posted by: Anthony504
[This review was collected as part of a promotion.] I'm loving Galaxy Book5 pro 360, great device, amazing battery and I love the seamless between galaxy ecosystem is, with my phone, my tablets and everything, is not perfect(usually windows 11 issues) but definitely i'm loving
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Link to windows
on May 21, 2026
Posted by: Nazeer
[This review was collected as part of a promotion.] Its great to have samsung in my daily life it's make my work easy to manage 😌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Link to windows
on May 21, 2026
Posted by: Nazeer
[This review was collected as part of a promotion.] Its great to have samsung in my daily life it's make my work easy to manage 😌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best laptop I ever tried
on May 21, 2026
Posted by: ariatator
[This review was collected as part of a promotion.] It has great AI features and the flexibility is just a cherry on top. I love that the stylus works with my phone and my phone's stylus works with the Book. And windows paired with Samsung features is on another level. Gaming, app development, 36 tabs open on Opera Air and the device barely lags at all. Highly customizable which i love so paired with Windhawk you get your dream computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing experience
on May 12, 2026
Posted by: WakandaNamesThis
[This review was collected as part of a promotion.] Amazing laptop. Great screen, decent performance, solid build. Features such as file sharing, Galaxy AI, and camera share are very useful. Only complaint would be raw power of the device for the price.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Slim Build but still very Powerful
on May 8, 2026
Posted by: LashyJ
[This review was collected as part of a promotion.] When I was searching for a first laptop, I knew I wanted it to last; something with good memory and up to date software. This laptop has it all. I love how sleek it is and the good amount of heft it has. You can tell its made out of nicee material. Feeling the cold sturdy metal when you use it makes me feel comfortable in the longevity of this device. The screen is so thin and it is the perfect size. I love playing games and i was a little worried at first because this laptop wasnt meant for specifically games, but all those worries have faded. Ive been able to run big games like wukong and jedi survivor with no problem. The 360 is great for gaming because folding it gives the fan better access and allows me to get closer to the screen. It hasnt gotten too hot and if it does, it cools down really fast. I also love the fact i got a year of goodnotes for free with my purchase, its a good combi with the Galaxy AI, letting me highlight and fact check my work easy as pie. The storage is insane as well. Every aspect of this laptop makes me feel like I made the right call.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on April 27, 2026
Posted by: Nishal
[This review was collected as part of a promotion.] This product has a nice performance but sometimes I feel lag issues and the screen is just awesome and the seamless connection is great
Value
4
Written by a customer while visiting Samsung US