Customer reviews from ATT.com
OtterBox - Defender Pro Series Case and Holster - iPhone 13 Pro Max/12 Pro Max - Black
Average customer rating
3.6
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
6
4 Stars
0
3 Stars
3
2 Stars
1
1 Star
2
60%of customers recommend this product.
(
6 out of
10)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster - iPhone 13 Pro Max/12 Pro Max - Black
Posted by: crw51ihp
from Buffalo Grove, IL
Verified Purchase:Yes
The Defender Otter Box does not keep the 13 Max nearly as secure as it did on my iPhone 7. It will latch but will unlatch halfway while not using it. C
No, I would not recommend this to a friend.
By OtterBox Customer Support, November 12, 2021
You're not wrong to expect the Defender Pro Series Case and Holster to be able to keep your most recent iPhone just as secure as the last one, and we're sorry that you're having such trouble. Feel free to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help get things dialed in for peace-of-mind protection going forward!
Best,
OtterBox Customer Service Team
Best,
OtterBox Customer Service Team
Written by a customer while visiting ATT.com
Posted by: Loug
Verified Purchase:Yes
Poor fit phone falls out when walking or sitting never had this problem with my other otter box
By OtterBox Customer Support, November 2, 2021
Yeah, that's definitely not supposed to happen, and we're very sorry that your most recent Otter experience has been a bit unnerving. Please feel welcome to give us a call at 1-855-688-7269 and we'll be glad to help make sure things get locked in for a secure go of it moving forward!
Best,
OtterBox Customer Service Team
Best,
OtterBox Customer Service Team
Written by a customer while visiting ATT.com
Posted by: Kelly513
from Ohio
Verified Purchase:Yes
I bought this for the extra protection and I hoped it would be easy to grip. I feel it does that extremely well. Look over the instructions to put it on, it has a rubber outer layer over a hard case the snaps together (Front & Back). Fits the 13 max to perfection.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Smitty713
from Houston,TX
Verified Purchase:Yes
Case offers great protection and much thinner than previous models.
I would recommend this to a friend!
Written by a customer while visiting ATT.com