Customer reviews from dewalt.com
Dewalt - ATOMIC 20V MAX One-Handed Reciprocating Saw (DCS369B)
Average customer rating
4.7
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
43
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
2
98%of customers recommend this product.
(
45 out of
46)
Customer Reviews for Dewalt - ATOMIC 20V MAX One-Handed Reciprocating Saw (DCS369B)
Customer Rating
5
The best
on June 25, 2023
Posted by: Isap
from Knoxville tn
This one handed reciprocating saw is amazing. It is very useful for my day to day job as a plumber. I use it to cut pipe and it's the ultimate saw. It fits in tight spaces so I don't have to keep getting out my other pipe cutters. The led light helps me see in dark tight spots. If you are a plumber looking for a saw pick this one up you won't be disappointed!
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
I use it all the time!
on November 20, 2022
Posted by: NSDash9
from Bellevue, OH
I originally purchased the DCS369B when I had a project where I needed to remove a large number of saplings that were growing up, around and through a chain link fence. It worked great allowing me one hand for grabbing a sapling while I used the other hand to hold the saw and quickly cut it off. I was able to complete the project in a fraction of the time that it would have taken me using manual loppers. The DCS369B is so versatile I find myself regularly using it on a variety of remodeling jobs, some where I wouldn't have been able to use my larger reciprocating saw. Although compact, this saw has plenty of power that is easily controllable with the variable-speed trigger. I definitely recommend that DeWalt DCS369B!
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
1
Horrible!!
on October 5, 2022
Posted by: Chris926
from Bay city, michigan
This tool lasted 6months and quit working,I'm an avid dewalt fan, everything I own is dewalt. But this tool did not pass the test,I am now stuck with a paper weight!
No, I would not recommend this to a friend.
Response from dewalt.comBy Maria, Customer Service, October 5, 2022
Hello Chris.
We appreciate your feedback on the product and are sorry to hear about the issue. This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please email me at wecare@sbdinc.com and reference case #5644894.
Thank you,
DEWALT Social Rep.
We appreciate your feedback on the product and are sorry to hear about the issue. This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please email me at wecare@sbdinc.com and reference case #5644894.
Thank you,
DEWALT Social Rep.
Written by a customer while visiting dewalt.com
Customer Rating
5
Great tool to have in your Tool Box
on August 3, 2022
Posted by: JG625
from Livonia, MI
I purchased this a few months back and have recently been using it on a regular basis and how I went without it prior I'm not certain. This saw is great, it being compact allows you to take care of things typically a saw like this wouldn't come close to fitting into the area. The handle has a nice grip, the light on the front is amazing as it lights up what you are working on in low light conditions and overall this little saw takes care of business as I haven't run into something I wasn't able to take care of yet. Changing the blades is simple and easy and the front guard adjust as well, if you are on the fence about purchasing this item do yourself a favor and just pull the trigger you will not regret it that is for sure.
Written by a customer while visiting dewalt.com
Customer Rating
3
Good but could be better.
on April 11, 2022
Posted by: Bill89
It's a good compact saw but unlike the larger versions you can't insert the blade two different ways which is necessary in tight spots.
I would recommend this to a friend!
Response from dewalt.comBy Maria, Social Media, February 8, 2023
Hello Bill.
Thank you for taking the time to provide your feedback. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review. It is feedback like yours that allows us to make improvements.
Thank you, Maria DEWALT Social Rep.
Thank you for taking the time to provide your feedback. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review. It is feedback like yours that allows us to make improvements.
Thank you, Maria DEWALT Social Rep.
Written by a customer while visiting dewalt.com
Customer Rating
5
Cut a whole cherry tree down with it
on February 17, 2022
Posted by: Dkeys
from Virginia
When I got the tool I wouldn’t let anyone use it and treated it like gold. After some time of owning it and using it for building hundreds of mobile homes with , I decided it was time for bigger things. When I tell you for giggles I clipped a 12 inch 6 tpi wood blade to this saw and cut a perfect foot in diameter tree down it’s not a lie go buy one and try it. Not saying it didn’t take 30 minutes what I’m saying is this little foot long monster isn’t to be laughed at. Give it a go it’s a beautiful little machine that just ate up a whole 435lbs of cherry tree.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
Excellent compact sawzall great for almost all tra
on January 27, 2022
Posted by: Chrisb17
from West Virginia
Very well built and compact saw I only wish I had one sooner.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
My favorite tool
on January 26, 2022
Posted by: Don716
from Buffalo ny
This is my favorite tool I use this tool on every job it is tough and powerful and very easy to use . A plumbers best friend . It’s about time dewalt got something that compares to the Milwaukee hacksaw
I would recommend this to a friend!
Written by a customer while visiting dewalt.com