Customer reviews from Roam Smart Tracker
Roam - 3-in-1 Tracker - Bluetooth Item Locator, Keys/Luggage/Pet Gear, iOS or Android Find My, Waterproof, 2-Pack - Black
Average customer rating
4.7 out of 5
4.7
(127 Reviews)
Open Ratings Snapshot
Rating breakdown 127 reviews
5 Stars
105
4 Stars
11
3 Stars
5
2 Stars
2
1 Star
4
95%of customers recommend this product. 
(
116 out of 122
)
Best Buy Privacy Policy
Customer Reviews for Roam - 3-in-1 Tracker - Bluetooth Item Locator, Keys/Luggage/Pet Gear, iOS or Android Find My, Waterproof, 2-Pack - Black
Customer Rating
5 out of 5
5
Great little trackers!
on November 10, 2025
Posted by: David
Great trackers used it for my work bags and luggage! Would definitely recommend!
Pros: trackers,work, bags,luggage
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
Easy breezy tracker
on November 10, 2025
Posted by: Gaurav
This easy-breezy tracker is quick to stop setup and attach. The big elastic strap has good stretch and the end fits snug even around fairly wide objects. It has reflective spiral as well that helped me locate it at home with just phone flashlight, before I could open the app. Registration with Find My (Android) was simple and it was also easy to reset it (to add to another account). Works very well and has audible tone.
Pros: setup,strap,reflective,registration,tone
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
4 out of 5
4
Convenience of both major systems
on November 10, 2025
Posted by: Dominique
The main advantage is the compatibility of the trackers with either the Apple or the Android ecosystems., which works flawlessly.
The only negative for me is that the form factor is a bit bulkier and rougher than the Apple tracker, which makes it harder/impossible to slide into tighter space like a small travel pouch or money belt. Apart from that, solid gadget.
Pros: compatibility
Cons: form, factor,size
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
Great right out of the box
on November 10, 2025
Posted by: Tiffany
These guys met all my expectations. Easy set up, convenient app, nice appearance, able to replace battery. The only thing that disappointed me was that I thought the little pull tag hook would be stretchy too.
My intention was to just use them to track my parents and their stuff that goes regularly missing but I had an extra so i put it in my car! Brilliant!
Pros: setup,app,appearance,battery
Cons: pull, tag
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
East set up
on November 10, 2025
Posted by: Ian S
East set up
Easy to place and looks great
Very accurate for location, and even at low volume the sound is easily heard.
Pros: setup,placement,appearance,accuracy,sound
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
3 out of 5
3
Not too shabby
on November 10, 2025
Posted by: Nick
It works generally ok. I'm on Android so I think the vast majority of issues I have with the devices are related to how Google handles their Find Me network. The devices themselves are slightly larger than some of the other similar devices, but are still small enough to be non-intrusive. Worth checking out.
Cons: Android, compatibility
Response from Roam Smart TrackerBy October 22, 2025
Hi there 👋 — thank you for taking the time to share your honest feedback!
You’re absolutely right that Android’s Find My Device network is still evolving and can behave a bit differently from Apple’s network. We’re closely following Google’s updates to make sure Roam trackers stay as reliable as possible across both platforms.

We really appreciate you mentioning the size — the inbuilt elastic strap does add a touch of thickness, but by diameter, Roam is actually about the same as an AirTag without accessories. Once you add an accessory to an AirTag for attachment, it usually becomes bulkier and less flexible — and that accessory often ends up in landfills when it’s no longer needed. Our goal with Roam was to build that versatility in, so you don’t need extra add-ons for different use cases.

Thanks again for giving Roam a try — we’re glad it’s working generally well for you, and your feedback genuinely helps us improve the product for everyone 🙏

– The Roam Team
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
Absolutely love them!
on November 10, 2025
Posted by: There
I have ADHD and, as a result, lose things constantly. I've got a roam tracker on my keys (as pictured), my car, my bag.. My partner has them in his luggage to travel as far away as you can get on the same planet (UK - NZ), and they all work perfectly. They work on my Google devices map - so I can find my phone, keys, watch, car, bag etc etc all in one place.
I wouldn't hesitate to buy more as everyone is less frustrated with me!
Pros: tracking,range,compatibility,reliability
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
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