Customer reviews from Roam Smart Tracker
Roam - 3-in-1 Tracker - Bluetooth Item Locator, Keys/Luggage/Pet Gear, iOS or Android Find My, Waterproof, 2-Pack - Black
Average customer rating
4.7 out of 5
4.7
(127 Reviews)
Open Ratings Snapshot
Rating breakdown 127 reviews
5 Stars
105
4 Stars
11
3 Stars
5
2 Stars
2
1 Star
4
95%of customers recommend this product. 
(
116 out of 122
)
Best Buy Privacy Policy
Customer Reviews for Roam - 3-in-1 Tracker - Bluetooth Item Locator, Keys/Luggage/Pet Gear, iOS or Android Find My, Waterproof, 2-Pack - Black
Customer Rating
5 out of 5
5
Roam tracker
on October 21, 2025
Posted by: Amit
This device works great,
Always available and updates of a social network.
Very pleased with my purchase.
Pros: functionality,availability,updates
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
Roam 2-pack, grey and yellow
on October 17, 2025
Posted by: Fam
It looks like a simple tracker, but it's more of a finder. It has great features that work well and I like the Roam's eco-friendly design.
Pros: tracker,finder,features,eco-friendly, design
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
4 out of 5
4
Just works, no need for any accessories
on October 15, 2025
Posted by: Daniele
The pros of this tracker is the fact that you can carry/attach it without needing to buy any case/cover etc, so the price is just that of the tracker itself, no hidden costs!
Swappable battery is a must to me, and not many other products have this feature.
The only cons i can possibly think of is the thickness, but again, most of that is due to the embedded latching capability.
Pros: attachability,price,battery
Cons: thickness
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
3 out of 5
3
Good product, but the beeps are annoying
on October 15, 2025
Posted by: Bernd
I generally like the roam tracker. It looks and feels exactly as expected. For some reason, mine are beeping from time to time. Both. Randomly when I start moving with them. The FAQ say it's a feature. I'd say it's a bug.Nevertheless, so far I'm overtall satisfied.
Pros: appearance,tracker
Cons: beeping
Response from Roam Smart TrackerBy October 15, 2025
Hi Bernd,

Thank you for taking the time to share your feedback about the Roam Tracker 2-Pack! We're glad to hear that you're generally satisfied with the look and feel of the trackers.

We understand that the beeping feature can be a bit surprising at first. And, I’m sorry for the frustration this has caused. The beeping you’re noticing isn’t a fault with the tracker — it’s part of the built-in safety system from Apple and Google to prevent misuse (e.g. someone secretly placing a tracker on another person). At the moment, this feature can’t be disabled as it’s controlled by Apple/Google. The good news is it doesn’t affect tracking or normal use — it’s just the safety alert system at work.

We're happy that you're overall satisfied with your trackers, and we hope they continue to serve you well. Thanks again for choosing Roam and for sharing your honest thoughts, Bernd.

Best regards,
The Roam Team
Written by a customer while visiting Roam Smart Tracker
Customer Rating
1 out of 5
1
Useless
on January 20, 2026
Posted by: IJB
Doesn't show the precise location on the motorway, doesn’t track the vehicle in motion.
Complete waste of money and they are making you buy two! Avoid.
Cons: location, accuracy,motion, tracking,value
No, I would not recommend this to a friend.
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
Happy with the purchase!
on December 12, 2025
Posted by: Olha
Was very pleased with 2 trackers I've got from the Kickstarter campaign and, as I needed more, it was no brainer to got Roam again.
For me the biggest pro is that it doesn't need an extra carrier/cover to attach to my dogs harnesses directly. Somehow we keep loosing nametags a qr-code tags that dangle from their collars, but now I finally have some reassurance.
Successfully use it for other stuff too. Hope it's going to work successfully for many years to come.
Pros: attachment,durability,versatility
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
3 out of 5
3
Unfortunate bug
on November 13, 2025
Posted by: There
It's a shame the tracker often starts beeping on its own.
One of the trackers I received has poorly printed QR code, but I did not intend to use that.
Cons: beeping,QR, code
Written by a customer while visiting Roam Smart Tracker
Customer Rating
1 out of 5
1
Build quality is there but...
on November 11, 2025
Posted by: Carol
So far I've not been able to connect with my phone. Done all the updates, un-installed, re-installed, tried again.
For now they're just sitting in a drawer. Maybe I'll give it another go in a month or so or when I get a new phone. (Even though my current one is a current model)
Wouldn't buy again. Good concept, good build quality, but doesn't work for me.
Pros: build, quality,concept
Cons: connectivity
No, I would not recommend this to a friend.
Written by a customer while visiting Roam Smart Tracker
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