Customer reviews from ATT.com
Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Space Black
Average customer rating
4
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
72
4 Stars
7
3 Stars
8
2 Stars
7
1 Star
16
70%of customers recommend this product.
(
63 out of
90)
Customer Reviews for Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Space Black
Posted by: servant41
from Temple, TX
Verified Purchase:Yes
This Air is lightweight, powerful enough for my uses, and came quickly. Really enjoying updated features.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Merced ca
Verified Purchase:Yes
Awesome phone light weight
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: MandMPB
from Alabama
Verified Purchase:Yes
Nothing special about this phone. It’s just like every other iPhone. None of them are worth $1000 but that’s what I paid. oh and Siri stopped working all of a sudden in the last couple of months with all the iPhones we
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, July 31, 2026
Hi there, MandMPB.
Thank you for sharing your thoughts with us. We are sorry to hear that you feel your iPhone Air doesn't stand out from previous models, and we understand how frustrating it is to experience sudden issues with features like Siri across your devices.
To help resolve this technical glitch and ensure your voice assistant works correctly, we recommend reaching out directly to Apple Support so their specialists can help troubleshoot this issue across your devices.
Thank you for sharing your thoughts with us. We are sorry to hear that you feel your iPhone Air doesn't stand out from previous models, and we understand how frustrating it is to experience sudden issues with features like Siri across your devices.
To help resolve this technical glitch and ensure your voice assistant works correctly, we recommend reaching out directly to Apple Support so their specialists can help troubleshoot this issue across your devices.
Written by a customer while visiting ATT.com
Posted by: Oenac
Verified Purchase:Yes
I previously had a iPhone 14. I coould have kept it.
Written by a customer while visiting ATT.com
Posted by: Dog99
Verified Purchase:Yes
Love the phone, so glad I got it. Yeah
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Texas
Verified Purchase:Yes
canceled it 2 times for whatever reason
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, July 24, 2026
Hey there, Larry.
Thank you for sharing your experience, and we are truly sorry for the frustration caused by your order being canceled twice. We understand why you are disappointed, as we always aim to provide a smooth purchasing process for our customers.
You can visit att.com/myorders to check the specific status and details of your order history. If you need further assistance reviewing these cancellations or sorting out your account, please send a direct message to our support teams on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so we can look up your details and provide a quick resolution.
Thank you for sharing your experience, and we are truly sorry for the frustration caused by your order being canceled twice. We understand why you are disappointed, as we always aim to provide a smooth purchasing process for our customers.
You can visit att.com/myorders to check the specific status and details of your order history. If you need further assistance reviewing these cancellations or sorting out your account, please send a direct message to our support teams on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so we can look up your details and provide a quick resolution.
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Loving the new 17! soooooo lightweight!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: RMC28
from Boston, MA
Verified Purchase:Yes
Really impressed by the iPhone Air. The size and thinness of the phone is perfect. Good performance and the camera works well for what I need.
I would recommend this to a friend!
Written by a customer while visiting ATT.com