Customer reviews from ATT.com
Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Space Black
Average customer rating
4
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
76
4 Stars
8
3 Stars
9
2 Stars
7
1 Star
16
71%of customers recommend this product.
(
67 out of
95)
Customer Reviews for Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Space Black
Posted by: Anonymous
from Buffalo, NY
Verified Purchase:Yes
Great design, unnecessary compromises on camera, speaker, and battery life.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: KMO1001001
Verified Purchase:Yes
Phone is light and great, trade-in with ATT super easy.
Written by a customer while visiting ATT.com
Posted by: Johns new iPhone
from Raleigh NC
Verified Purchase:Yes
Easy upgrade with ATT. I always upgrade with them vs Apple.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anthony new tork
Verified Purchase:Yes
Battery doesn’t last long. Bump out in back is an issue with car wireless charging.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, November 19, 2025
Hi there, Anthony.
Thanks for taking the time to share your experience with us.
We’re sorry to hear your phone’s battery life isn’t lasting as expected and that the camera bump is causing issues with your car’s wireless charging.
We understand how frustrating it is when battery doesn't last as long as expected, and we apologize for the inconvenience.
Because the iPhone Air prioritizes a slim profile, its battery capacity is smaller and is rated for about 12 hours of continuous web browsing.
If you use demanding apps like social media, streaming video, or games for long stretches, the battery will drain much faster and you may need to recharge partway through the day.
A few basic steps that can sometimes help with battery life:
-Check for and install any available software updates.
-Review Battery Usage in Settings to see which apps are using the most power.
-Reduce screen brightness.
-Disable background app refresh for nonessential apps.
We recommend you check this iPhone User Guide:
https://support.apple.com/guide/iphone/welcome/ios
where you can learn more about your phone, its features, and how to maximize it.
On the other hand, try using a MagSafe-compatible car mount or wireless charger with magnetic alignment; these hold the phone in the optimal position and work around raised camera modules.
If you require further assistance, please contact our team support; we're always happy to help!
We apologize again for the inconvenience and appreciate you bringing this to our attention.
Thank you for being part of AT&T.
Thanks for taking the time to share your experience with us.
We’re sorry to hear your phone’s battery life isn’t lasting as expected and that the camera bump is causing issues with your car’s wireless charging.
We understand how frustrating it is when battery doesn't last as long as expected, and we apologize for the inconvenience.
Because the iPhone Air prioritizes a slim profile, its battery capacity is smaller and is rated for about 12 hours of continuous web browsing.
If you use demanding apps like social media, streaming video, or games for long stretches, the battery will drain much faster and you may need to recharge partway through the day.
A few basic steps that can sometimes help with battery life:
-Check for and install any available software updates.
-Review Battery Usage in Settings to see which apps are using the most power.
-Reduce screen brightness.
-Disable background app refresh for nonessential apps.
We recommend you check this iPhone User Guide:
https://support.apple.com/guide/iphone/welcome/ios
where you can learn more about your phone, its features, and how to maximize it.
On the other hand, try using a MagSafe-compatible car mount or wireless charger with magnetic alignment; these hold the phone in the optimal position and work around raised camera modules.
If you require further assistance, please contact our team support; we're always happy to help!
We apologize again for the inconvenience and appreciate you bringing this to our attention.
Thank you for being part of AT&T.
Written by a customer while visiting ATT.com