Customer reviews from ATT.com
Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Space Black
Average customer rating
4 out of 5
4
(110 Reviews)
Open Ratings Snapshot
Rating breakdown 110 reviews
5 Stars
72
4 Stars
7
3 Stars
8
2 Stars
7
1 Star
16
70%of customers recommend this product. 
(
63 out of 90
)
Best Buy Privacy Policy
Customer Reviews for Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Space Black
Customer Rating
4 out of 5
4
Small but bad battery
on November 8, 2025
Posted by: Nolan m
from Chicago
Verified Purchase:Yes
Great size but terrible battery
No, I would not recommend this to a friend.
Response from ATT.comBy -EliAT&T CARENovember 17, 2025
Hey Nolan, we appreciate you sharing your thoughts on the iPhone Air. It looks like the device size was perfect for you even though you weren't fully satisfied with the battery life. We understand how good it feels to have a device with a battery that will last long enough for our daily use and not having to charge it every now and then. Your feedback is invaluable, and we want to ensure you have the best possible experience with your new device. We encourage you to reach out to AT&T support team: https://www.att.com/get-support/?source=ILC208383817, so we can go over your concerns and provide tips or potential adjustments that may improve usability. We’re committed to listening and helping our customers get the most out of their devices.

Meanwhile, here are few tips you can try from your end and see if it helps with the battery performance:

1.Check App Usage: Go to Settings > Battery to see which apps are consuming the most battery. Disable any apps that are not used frequently.

2. Adjust Screen Brightness: Lower the screen brightness to save battery.

3. Disable Location Services: Turn off location services for apps that do not need it.

4.Enable Low Power Mode: Turn on Low Power Mode to reduce battery consumption

5.Update Apps: Ensure all apps are up to date to improve performance and battery efficiency

6.Manage Background App Refresh: Turn off background app refresh to prevent unnecessary updates and battery drain.
By following these steps, you can help extend the battery life of your iPhone Air and ensure it lasts throughout the day without frequent charging.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Exactly what I wanted
on November 8, 2025
Posted by: BrianWhat
Verified Purchase:Yes
I love the weight and thinness of this phone. The battery life is surprisingly good. I easily go a full day on a charge. I'm very satisfied with this.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
IPhone Air
on November 8, 2025
Posted by: Anonymous
Verified Purchase:Yes
Really like the thin form factor. Phone is well-balanced and easy to hold while using. I often buy products with more technology than I ever use or need, but this phone fits my skill set perfectly. Potential iPhone buyers should definitely consider as their next phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Picture perfect
on November 6, 2025
Posted by: Anonymous
from Grain Valley, MO
Verified Purchase:Yes
My new iPhone Air has a great camera, pictures are so much better than my last phone. It’s easy to navigate and personalize! I’m just very impressed with this phone!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Poor performance
on November 4, 2025
Posted by: Sagar12
from Dallas
Verified Purchase:Yes
Device is slow and apps are getting stuck
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
don’t get the AIR
on November 4, 2025
Posted by: Josh Pat
from Richmond Va
Verified Purchase:Yes
Speakers are quieter, camera is worse. For the price, get the Pro
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Best. iPhone. Ever.
on November 3, 2025
Posted by: BJVA
from Virginia
Verified Purchase:Yes
This is the best phone I’ve ever owned, and I’ve been using IPhones since the first generation. I typically go for the high end model, but they really broke the mold here. This is the best iPhone I’ve ever used. The slim form factor is a game changer.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love it
on October 30, 2025
Posted by: MarMar25
from North Carolina
Verified Purchase:Yes
Not sure why Apple says it’s not doing well. Guess it depends on your needs. Happy with everything it does especially the size and weight.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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