Customer reviews from ATT.com
Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Space Black
Average customer rating
4
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
76
4 Stars
8
3 Stars
9
2 Stars
7
1 Star
16
71%of customers recommend this product.
(
67 out of
95)
Customer Reviews for Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Space Black
Posted by: Luiz1312
from Austin, TX
Verified Purchase:Yes
iPhone Air does not disappoint.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: GWA1
Verified Purchase:Yes
Like size, weight, display-not found any faults; need more usage to expand any deficiencies
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, December 17, 2025
Hello there! Thank you for sharing your initial impression of the Apple iPhone Air. It’s great to hear that factors like size, weight, and display have met your expectations so far. We appreciate your thoughtful observation that more time with the device will help reveal any potential shortcomings. Your feedback is valuable to us. Meanwhile, you can check out this link: https://www.att.com/device-support/index/Apple/iPhoneAir/ to learn more about the device.
Written by a customer while visiting ATT.com
Posted by: Tech Pop
from Milwaukee
Verified Purchase:Yes
Coming from many generations of Pro series iPhones, I love the simplicity and functionality of this phone. I do not miss some of the features that have given this phone negative press, and only find that holding other people's heavy phones makes me continue to appreciate the Air's design.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Weight, battery and performance is impressive
on November 10, 2025
Posted by: Hobertg
from Tulsa, OK
Verified Purchase:Yes
iPhone Air is better than expected
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Westland Michigan
Verified Purchase:Yes
Love this phone. The weight would be the main reason half the time I forget it's in my pocket.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from MA
Verified Purchase:Yes
Great size and very light BUT the battery has to be charged every night for light use, speaker is Tinny and camera zoom is not too good
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Nolan m
from Chicago
Verified Purchase:Yes
Great size but terrible battery
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, November 17, 2025
Hey Nolan, we appreciate you sharing your thoughts on the iPhone Air. It looks like the device size was perfect for you even though you weren't fully satisfied with the battery life. We understand how good it feels to have a device with a battery that will last long enough for our daily use and not having to charge it every now and then. Your feedback is invaluable, and we want to ensure you have the best possible experience with your new device. We encourage you to reach out to AT&T support team: https://www.att.com/get-support/?source=ILC208383817, so we can go over your concerns and provide tips or potential adjustments that may improve usability. We’re committed to listening and helping our customers get the most out of their devices.
Meanwhile, here are few tips you can try from your end and see if it helps with the battery performance:
1.Check App Usage: Go to Settings > Battery to see which apps are consuming the most battery. Disable any apps that are not used frequently.
2. Adjust Screen Brightness: Lower the screen brightness to save battery.
3. Disable Location Services: Turn off location services for apps that do not need it.
4.Enable Low Power Mode: Turn on Low Power Mode to reduce battery consumption
5.Update Apps: Ensure all apps are up to date to improve performance and battery efficiency
6.Manage Background App Refresh: Turn off background app refresh to prevent unnecessary updates and battery drain.
By following these steps, you can help extend the battery life of your iPhone Air and ensure it lasts throughout the day without frequent charging.
Meanwhile, here are few tips you can try from your end and see if it helps with the battery performance:
1.Check App Usage: Go to Settings > Battery to see which apps are consuming the most battery. Disable any apps that are not used frequently.
2. Adjust Screen Brightness: Lower the screen brightness to save battery.
3. Disable Location Services: Turn off location services for apps that do not need it.
4.Enable Low Power Mode: Turn on Low Power Mode to reduce battery consumption
5.Update Apps: Ensure all apps are up to date to improve performance and battery efficiency
6.Manage Background App Refresh: Turn off background app refresh to prevent unnecessary updates and battery drain.
By following these steps, you can help extend the battery life of your iPhone Air and ensure it lasts throughout the day without frequent charging.
Written by a customer while visiting ATT.com
Posted by: BrianWhat
Verified Purchase:Yes
I love the weight and thinness of this phone. The battery life is surprisingly good. I easily go a full day on a charge. I'm very satisfied with this.
Written by a customer while visiting ATT.com