Customer reviews from petmate.com
ChuckIt! - Blue/Orange Rubber Fetch Ball Ultra Ball Medium 2 pk - Blue | Orange
Average customer rating
4.5
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
61
4 Stars
6
3 Stars
6
2 Stars
1
1 Star
5
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for ChuckIt! - Blue/Orange Rubber Fetch Ball Ultra Ball Medium 2 pk - Blue | Orange
Customer Rating
1
Quality of the Chuck It Balls are terrible now
on June 28, 2023
Posted by: Lynne Place
from Ontario Canada
As a dog daycare owner I have proudly used and recommended to my customers the Chuck it balls and launchers. I would buy a dozen at a time and they held up to playyard that changed and in the last 18 months they are garbage. They don’t last a day
No, I would not recommend this to a friend.
Written by a customer while visiting petmate.com
Customer Rating
4
Make them stronger, They break at the seam.
on February 19, 2023
Posted by: Ducat
from Netherlands
Frequency of use:Daily
Make the weld stronger, They keep breaking at the seam.
I would recommend this to a friend!
Written by a customer while visiting petmate.com
Customer Rating
3
Great Ball BUT!
on February 8, 2023
Posted by: Workdog60
Frequency of use:Daily
I have always loved the Chuckit line of dog toys. But I have to say I'm a bit disappointed with my most recent Chuckit Ultra ball. It has begun to split across the seam. My dogs are not chewers. They will squeeze it a few times before dropping it though.
I would recommend this to a friend!
Response from petmate.comBy Kitten Kaboodle, Customer Support, February 9, 2023
Hello,
Thank you for your review and product feedback. We have passed your valuable response on to our Product Development teams for their evaluation. Should you require further assistance, please contact our Customer Support team at consumerservices@petmate.com
Thank you for your review and product feedback. We have passed your valuable response on to our Product Development teams for their evaluation. Should you require further assistance, please contact our Customer Support team at consumerservices@petmate.com
Written by a customer while visiting petmate.com
Customer Rating
3
Quality Issue
on March 10, 2021
Posted by: kats
from Austin, TX
Frequency of use:Daily
Our dog loves the Chuckit Ball, over the last few months I feel like there is an issue with production, we are having approximately 2-3 balls a week that the seam is splits and has to be thrown away.
Response from petmate.comBy consumer services, March 11, 2021
Thanks for your review of the Ultra Ball! We have been made aware of this particular issue and are working with the production team to find a solution. If you have any questions please contact our consumer care team directly at consumerservices@petmate.com
Written by a customer while visiting petmate.com
Customer Rating
1
Not durable at all
on December 30, 2020
Posted by: Jamiere
from Redmond, WA
I purchased the large version today for our 9 year old black lab. We had a fun time for about an hour before the ball "popped" where the blue meets the orange section. Our dog was then able to pull a nickel size hole in the ball. We are really disappointed in this version. We had an old one a neighbor gave us which is still going strong. Not sure if this is a design or manufacturing flaw.
No, I would not recommend this to a friend.
Response from petmate.comBy consumer services, January 11, 2021
Thanks for your review of the Ultra Ball. We have not heard of the ball popping like this and will bring it to the product manager for further investigation. If you have any questions or concerns please email consumerservices@petmate.com
Written by a customer while visiting petmate.com
Customer Rating
2
Disappointed
on December 8, 2020
Posted by: dp407
Frequency of use:Daily
Have bought several balls over the years. My dog is hard on balls. These have fared well until the last two. One lasted less than a day. Disappointed with the recent quality and durability.
No, I would not recommend this to a friend.
Response from petmate.comBy consumer services, December 18, 2020
Thanks for your review of the Ultra Ball. We are sorry to hear that this was your experience, we have been made aware of this issue and are working on ways to resolve this. If you would like to speak to someone please email consumerservices@petmate.com
Written by a customer while visiting petmate.com
Customer Rating
5
Favorite Toy
on July 11, 2020
Posted by: FurMama719
Frequency of use:Daily
We bought my Frenchie puppy some Chuckit - Ultra Balls after she destroyed a different "durable" ball in just over a day. We knew we needed something better for our tough chewer, and these are totally it! She has her Chuckit ball in her mouth for several hours a day (sometimes she even falls asleep with it)... she is obsessed! It has been about 3 months and these balls still look as good as new, not even a single teeth mark!
I would recommend this to a friend!
Written by a customer while visiting petmate.com
Customer Rating
5
Perfect play toy!
on May 5, 2020
Posted by: Bruceski
from Michigan
Frequency of use:Daily
the second time we purchased these "Ultra Balls". The first ones were the small size for our puppy, this time was the medium size now that he is a one year old. Very durable...best purchases to keep your dog occupied.
I would recommend this to a friend!
Written by a customer while visiting petmate.com