Customer reviews from lg.com
LG - 18,000 BTU DUAL INVERTER, SMART WI-FI ENABLED WINDOW AC - WHITE
Average customer rating
4.6 out of 5
4.6
(123 Reviews)
Open Ratings Snapshot
Rating breakdown 123 reviews
5 Stars
105
4 Stars
7
3 Stars
0
2 Stars
2
1 Star
9
90%of customers recommend this product. 
(
91 out of 101
)
Best Buy Privacy Policy
Customer Reviews for LG - 18,000 BTU DUAL INVERTER, SMART WI-FI ENABLED WINDOW AC - WHITE
Customer Rating
5 out of 5
5
Works very well
on September 8, 2019
Posted by: Applejackaz
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cools my 15 by 40 upstairs bedroom and I like all the control options.
Fit through the wall to replace 20 year old AC.
I love how quiet it is at lower fan speeds and I can't even hear the compressor.
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Quiet and quite an AC!
on April 9, 2022
Posted by: Very Satisfied Ron
from Brooklyn, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] This 18000 BTU is both a quiet AC and quite an AC. I have a living room size 25’x40’. It not only cools the living room but also the dining room. The dual inverter is amazing. This is the second unit that I purchased. I also got the 14000 BTU LG dual inverter AC for my bedroom. Both are quiet and attractive. The snow white color of the AC is very attractive and modern looking. LG has designed a very good unit. I refer all of my family members to purchase one. I would buy no other.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
My ac stopped working!
on June 12, 2022
Posted by: Eye doc
from Md
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had this for two years (only used 2.5 months per year and it completely stopped working
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
2 out of 5
2
Value
2 out of 5
2
Response from lg.comBy SandySocial MediaJune 13, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
on June 22, 2018
Posted by: forget aout it
from corpus christi texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] very satisfied so far , will see how it turns out.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Quiet, and looks so much better.
on July 12, 2018
Posted by: Jimmy 2
from Daytona Beach, Florida
This unit is so quiet I was able to install it where we really needed it. Due to the excessive noise of two prior window units it interfered with conversions and hearing the television. The face design is great improvement too. Read the instructions, manufacture recommendations on keeping outside of unit from direct sun exposure. I’m using an insulated panel board. Very satisfied so far.
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
on May 3, 2019
Posted by: ivanacman
Verified Purchase:Yes
[This review was collected as part of a promotion.] So for so good, get back with me at the end of August then I will no more.
Pros: Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Better than expected
on May 14, 2019
Posted by: Tim27
from Upstate New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have only had it a few weeks but very impressed so far. The quality build and engineering of the unit is impressive plus the dual inverter drive make this unit very quiet and probably more efficient.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Excellent energy saver
on May 21, 2019
Posted by: Ferdy3092
from Lakeland Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This Wondow unit its great cool my living room very good and quickly and with the energy saver features make your electric bill look pretty good
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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