Customer reviews from us.roborock.com
Roborock - Q10 Series Robot Vacuum and Mop Combo, 10kPa HyperForce, Dual Anti-Tangle System, Auto Mop Lifting, JawScrapers Brush
Average customer rating
4.7
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
38
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
0
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for Roborock - Q10 Series Robot Vacuum and Mop Combo, 10kPa HyperForce, Dual Anti-Tangle System, Auto Mop Lifting, JawScrapers Brush
Customer Rating
5
Works more than expected
on August 10, 2022
Posted by: Kara J
Getting started was surprisingly quick and easy. We plugged in the charging station, set the Q7 max on the charging connectors and downloaded the Roborock app. From there, the app steps you through connecting the vac to your home’s Wi-Fi. Once this was finished, we could see our robot in the app, and start the initial mapping phase. This process took about 30 minutes, and the Q7 Max started its tour of discovery of our flat, using its LiDAR sensor to map out the space. We could watch this process in the app, where a 2D map started to form, along with the robot’s location and lines showing where it had been. This is a handy way to remotely check in on where your vac is and the work done so far. It’s worked more than our expectation.
Written by a customer while visiting us.roborock.com
Customer Rating
3
good product yet there's still room for improvement
on August 9, 2022
Posted by: Robert Dan
Basically satisified with the robot. Pros: precise navigation like other lidar robots in the roborock family. It maps nicely, and you can choose a full house mapping or quick mapping. Strong suction with rubber brushes. It turns out that the rubber roller is one of the biggest advantages of the robot vacuum. Even longer hairs do not get tangled. Mopping is good. Some of my rooms are wooden and others are tiles. I can customize the water for each room.
Cons: The robot doesn't clean very well in corners. After cleaning, there's still some dirt left in the corners. Anyway, this may probably be a challenge for all robot vacuums.
Cons: The robot doesn't clean very well in corners. After cleaning, there's still some dirt left in the corners. Anyway, this may probably be a challenge for all robot vacuums.
Written by a customer while visiting us.roborock.com
Customer Rating
5
See u every noon on time
on August 4, 2022
Posted by: Jeremy
The new robot has strong vacuum power, it cleans almost all debris left on my floor. And the water tank is also big enough for its one single trip in the house. I have never missed my cleaning schedule at noon with balanced suction power and medium water flow. Then I come home from work every day and open the door, there will be a bright and new house. The Roborock Q7Max saves a lot of time for me to do the cleaning job. I do not need to worry about the mess any more. What I need to do now is empty the dustbin and fill in the water tank before sleeping.
Written by a customer while visiting us.roborock.com
Customer Rating
3
Can't clean the black rug.
on August 4, 2022
Posted by: Jason
I recently bought a black rug. The Q7Max can't climb on it to clean. Even if I move the robot on the rug, it still doesn't clean well. It just goes in circles, and report the sensor error. Is it possible to turn off the sensor?
Written by a customer while visiting us.roborock.com
Customer Rating
4
Quiet and relatively efficient
on August 3, 2022
Posted by: Noah Schnapp
So far, so good. I have used it 3 times. It does really well with picking up dog hair. I found that it’s compatible with a self empty base, I will purchase the dock. All in all, I am happy with this purchase - it saves me a bit of time. I'll update this review if anything changes.
Written by a customer while visiting us.roborock.com
Customer Rating
5
Excellent vaccum! Life changer ....
on August 2, 2022
Posted by: Anonymous
Spent a lot of time looking at different units, this one seemed perfect and it is. I run this every morning and my floors are so clean, especially with the pets, it cleans up all the hair, dust and litter... We use the quick map function, it's really easy to set up map for my house. It is smart for example it does not go into the no zone areas I have placed in the APP and goes back to the charger when the battery is low. The both-in one design of the dustbin and water tank saves step to maintain, that reminds me to fill the water tank. I already gave it a name it feels like part of our family!
Written by a customer while visiting us.roborock.com
Customer Rating
5
Quick mapping, great!
on August 1, 2022
Posted by: Anonymous
I have a s5 max for about 2 years and it works great! Recently i moved to a new house with 3 floors and i was thinking to upgrade my old s5 max to a newer vacuum cleaner. I searched online and found the Q7 max which is launched recently, so i thought i'm gonna get it. Wow, Q7 max absolutely exceed my expectation. First, it can map really quickly which saves a lot of time. Besides, its largest suction power is over twice than that of s5 max, so it can collect the debris perfectly. I love it!
Written by a customer while visiting us.roborock.com
Customer Rating
5
The microfiber mop improved and reusable
on June 16, 2022
Posted by: Barbara
The microfiber mop also improved and reusable. I am lazy so I ususally wash it in the washing machine at 40 degrees after each mopping trip.
Written by a customer while visiting us.roborock.com