Customer reviews from us.roborock.com
Roborock - Q10 Series Robot Vacuum and Mop Combo, 10kPa HyperForce, Dual Anti-Tangle System, Auto Mop Lifting, JawScrapers Brush
Average customer rating
4.7
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
38
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
0
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for Roborock - Q10 Series Robot Vacuum and Mop Combo, 10kPa HyperForce, Dual Anti-Tangle System, Auto Mop Lifting, JawScrapers Brush
Posted by: Nickhsu
Verified Purchase:Yes
This robot has weak corner handling, hope roborock company can improve that! Other just fine!
Written by a customer while visiting us.roborock.com
Posted by: Michael
Verified Purchase:Yes
Well, I got the vacuum cleaner, and I followed all the instructions and then I watched him go all around my apartment
He did a great job, so I named him Bob, and when Bob gets done, he goes back to his little house and charges up
I live alone, so I tell people that I have a new guest in my house and then I tell them about Bob
Everything is great thanks a lot guys
Bob and I thank you
He did a great job, so I named him Bob, and when Bob gets done, he goes back to his little house and charges up
I live alone, so I tell people that I have a new guest in my house and then I tell them about Bob
Everything is great thanks a lot guys
Bob and I thank you
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: MrT
Verified Purchase:Yes
Vacuum is mostly ok, decent suction. Mop - probably not worth it.
Issues with software:
- doesn't support WiFi passwords with special characters, luckily had a second network that was easy to dumb down the password for it to connect without affecting other devices.
- lost network setup and became unreachable after 2 weeks and had to reregister. Hope it doesn't happen again.
- doesn't support WiFi passwords with special characters, luckily had a second network that was easy to dumb down the password for it to connect without affecting other devices.
- lost network setup and became unreachable after 2 weeks and had to reregister. Hope it doesn't happen again.
Written by a customer while visiting us.roborock.com
Customer Rating
4
on February 3, 2025
Posted by: Robot Q7
Received this for Christmas. Works pretty good. The mapping is a little odd but it works. Sure beats vacuuming with a regular vacuum.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Walt in Richmond
Verified Purchase:Yes
I had a Roborock S5 for a number of years and just loved it. Last year we needed another vacuum for our house. I cheaped out and bought another brand. I was so disappointed. It got stuck constantly, did crazy things like spin around in circles, and almost never finished the whole house successfully. So this year I did the right thing and bought the Roborock Q7.
I am so happy with this purchase. This vacuum works just as good as the S5, even better. It cleans the house in a logical order, never gets stuck, is easy to empty and maintain, and above all cleans the floors as well as a hand vacuum. I love this machine. I will never buy any other robot Vacuum than a Roborock again.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5
Extremely Satisfied – I Absolutely Love My Q10
on November 16, 2025
Posted by: O. BAILESS
Verified Purchase:Yes
I cannot say enough good things about my Roborock vacuum — I absolutely love it! It has exceeded all my expectations and made keeping my home clean so much easier. The suction power is impressive, it navigates flawlessly, and the mapping features are incredibly accurate. I love how I can schedule cleanings from my phone and just let it do its thing while I go about my day.
It picks up everything — dust, pet hair, crumbs — and leaves my floors spotless every single time. The battery life is great, the noise level is low, and the self-emptying feature (if yours has it) feels life-changing.
I am extremely satisfied and honestly don’t know how I lived without it. If you’re thinking about getting a Roborock, do it — you will love it just as much as I do!
No, I would not recommend this to a friend.
Written by a customer while visiting us.roborock.com
Customer Rating
4
Good deal. It's sufficient for a typical apartment
on January 14, 2026
Posted by: Lecuev
It's been a good vacuum cleaner overall. I've been using it for a while now, and I'm happy with it for the price. My house has only one type of flooring, but I do have a couple of rugs, which it's handled well.
The dustbin seems a bit small, but overall it's been fine; it's just a little difficult to clean.
The noise level isn't very high compared to other models, and it has several suction settings.
The app is very useful and intuitive, I think it's well-optimized. I haven't tried it on different types of flooring, but it seems you can customize the suction and mopping settings for each room through the app.
The dustbin seems a bit small, but overall it's been fine; it's just a little difficult to clean.
The noise level isn't very high compared to other models, and it has several suction settings.
The app is very useful and intuitive, I think it's well-optimized. I haven't tried it on different types of flooring, but it seems you can customize the suction and mopping settings for each room through the app.
I know this model isn't the most premium, but overall it's very good value for money. I've had several models and brands, and I think this is a good deal. It's sufficient for a typical apartment between 25 and 50 square meters.
The only reason I'm deducting a star is that it arrived with a small scratch on the top lid. Although it's not very noticeable, it looked unsightly.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Emma
Verified Purchase:Yes
I have had this for a month now. Today, I finally got it to do a full clean without interference...Along the way, I have discovered there is a limit on no go zones?!! I still gave it a four and here's why - I have the Q5 and I love that thing. It is the most reliable robot vacuum I have ever had, even with a minor breakdown when I had to send it back and was without it for two weeks...I expected a lot from the Q7 and was excited to try out the mopping feature. Wanting to make it work, I have persevered...for a month now...tweaking walls and no go zones until I finally got it right...the reason this one is so finicky is the mopping attachment - it just doesn't allow it to get out of trouble as easily as the Q5 and so you really need to make it avoid all the areas that give it trouble - mainly anywhere there is a rug sitting so that there is only a few inches of bare floor between the rug and a wall or furniture. This will hang it up every time. It just does not do transitions well at all. I was close to pulling the mop attachment off altogether so I could at least get my main rooms vacuumed but I think I am glad I stuck with it as it is nice to get the mop feature too. The vacuum is definitely stronger than the Q5 and I do love that. The mopping is far from perfect but for someone that has dogs, it definitely helps. The water tank lasts two days and so that is now my schedule - every other day I clean it out and refill the tank and wash the pad. So far, no issues - it doesn't get nearly as dusty or dirty as the Q5 which I am sure is due to the mopping action so I don't need to do a thorough clean every week like my old and no more bundled up dog hair on the brush which is amazing. For the price, I am happy for now. We will see how many days it completes it schedule without issue...
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com