Customer reviews from Samsung US
Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Average customer rating
4.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
230
4 Stars
41
3 Stars
17
2 Stars
8
1 Star
12
87%of customers recommend this product.
(
39 out of
45)
Customer Reviews for Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Customer Rating
2
Shocked and upset
on October 14, 2024
Posted by: TattedMissie
[This review was collected as part of a promotion.] I had high expectations for this. But it actually disappointed me. Want all what I thought it was going to be. My cousin has a better OLED one and mine costed more. the sound threw me off. Just sounded really weird. I think I'm just going to leave it in my living room for the kids. I'll get another one for my bedroom.
Value
2
Response from Samsung USBy Samsung Specialist, October 14, 2024
TattedMissie,
Thank you for purchasing Samsung's 2024 S85D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q- and S-Series Soundbars (such as the HW-S800D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Thank you for purchasing Samsung's 2024 S85D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q- and S-Series Soundbars (such as the HW-S800D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
The screen is to easy to shatter.
on October 13, 2024
Posted by: EasilyBroken
[This review was collected as part of a promotion.] Was very disappointed because the screen was to easily shattered
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The picture quality is to die for
on October 9, 2024
Posted by: Kam500
[This review was collected as part of a promotion.] I normally have it on just showing the jungle or the ocean it looks just like looking out of a window some times I even forget that it is a tv. My friend and family at first thought it was a windo an laffed when thay realized it wasn't. I recommend the tv for anyone that it is within the budget
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good purchase
on October 5, 2024
Posted by: Love2watch
[This review was collected as part of a promotion.] This TV offers a stunning viewing experience. The picture quality is incredibly sharp and vibrant. I was particularly impressed by the depth of the blacks and the overall clarity of the images. The sound quality is equally impressive, creating an immersive audio experience. Overall, this is a fantastic TV that I highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect addition to our living room
on October 4, 2024
Posted by: Alanizhousehold
[This review was collected as part of a promotion.] Was looking for a bigger TV to accommodate our viewing area which this TV did just that. We were looking for something that all seats in the living room would have a good view of the TV and upon reading the differences of OLED vs. QLED we opted for the OLED. No backlight display and 180 degree viewing angles made it an easy decision to do. This is the 3rd Samsung TV in this home and we have another 3 in our Dallas home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is great TV
on October 4, 2024
Posted by: Joshdawd
[This review was collected as part of a promotion.] I love this TV me my friend got one.The Samsung TV is such a reliable and easy TV to own. The picture is sharp and the sound is excellent. I like this brand so much that I have 3 of them in different rooms and sizes. The Smart TV features are great and I like that I can tap into the internet with them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Features and visual clarity!
on October 4, 2024
Posted by: garysfl
from Florida
The picture and software on this TV is truly above and beyond an other Smart TV we have purchased in the past. The apps and functionality are vast and highly intuitived. It linked to my Google Home and Smart things flawlessly and with the greatest of east. My only concern is that the TV froze multiple times once I completed installing my streaming apps. It sat for minutes then would work, then at times froze and I had to unplug the set.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Superb TV!!!
on October 3, 2024
Posted by: Adrian
[This review was collected as part of a promotion.] Movies look amazing in a dark room thanks to its near-infinite contrast ratio, with deep uniform blacks and bright highlights, with no distracting blooming. HDR content looks incredibly vibrant and lifelike thanks to its wide color gamut and high peak brightness in HDR. It's also excellent for watching shows in the day thanks to its high SDR peak brightness and superb reflection handling, and sports look fantastic thanks to its excellent uniformity and fast response time. It's a fantastic TV for gaming, with low input lag and a nearly instantaneous response time. It also has an impressive array of gaming features, including HDMI 2.1 bandwidth and variable refresh rate support.
Value
5
Written by a customer while visiting Samsung US