Customer reviews from Samsung US
Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Average customer rating
4.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
230
4 Stars
41
3 Stars
17
2 Stars
8
1 Star
12
87%of customers recommend this product.
(
39 out of
45)
Customer Reviews for Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Customer Rating
5
Incredible Picture
on January 20, 2026
Posted by: drjohnson
I've had it for a year and it still amazes me when I first turn it on that the picture can be that vivid. The only slight knock I have on it is I think its internal CPU/OS is a little underpowered. That could also just be poor apps. I recommend this TV to everyone when the subject comes up
Written by a customer while visiting Samsung US
Customer Rating
2
Blue shadows on screen
on December 20, 2025
Posted by: Debra
My 65 inch class OLED S85D has an issue of blue shadow on some shows. It’s like a blue shadow …
Strange . It’s has done this several times.
Strange . It’s has done this several times.
Please guide me on what to do.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 5, 2025
Posted by: J Gonzalez
from El Paso tx
A,I. Adjusts picture for amazing viewing and eye catching details. The upscaling is on point to bring the best in everything I watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice picture and quality, but...
on November 20, 2025
Posted by: cjlane1980
Love the picture and pricing. I have begun to have issues with the tv powering off immediately after turning on. I've also had issues with sound going away and the only way to fix it is to disconnect power to reset the TV. After doing some research these seem to be non-repairable hardware issues.
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Impossible TV
on October 20, 2025
Posted by: None
Hate this TV. Impossible to manage. Shuts off. Changes channels. Worst a tv I have ever had.
Response from Samsung USBy Samsung Specialist, November 11, 2025
Hi,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on October 20, 2025
Posted by: Brew Baker
from Hales Corners, WI
Best picture in a TV I have ever had. Great, great TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the picture quality of this TV.
on October 19, 2025
Posted by: Cookingmom51
[This review was collected as part of a promotion.] I use my Samsung TV to watch sports, TV syndicated broadcast, music streaming services and movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful upgrade
on October 16, 2025
Posted by: Happywithmysamsung
[This review was collected as part of a promotion.] We use this unit every day for watching local news and streaming movies and events. The picture is flawless. The thickness is ultra thin allowing it to fit our space perfectly. The remote control is compact and easy to use and also works well with our cable receiver. The ability to let the remote charge wit its built in solar panel is a neat touch too. There is really no comparison with our older Samsung tv that this one replaced.
Value
5
Written by a customer while visiting Samsung US