Customer reviews from Samsung US
Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Average customer rating
4.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
230
4 Stars
41
3 Stars
17
2 Stars
8
1 Star
12
87%of customers recommend this product.
(
39 out of
45)
Customer Reviews for Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Customer Rating
5
Great TV!
on January 31, 2025
Posted by: LeoVA
Bought this TV on December 2024 and since then we have been enjoying the high quality image. We are still learning to program its many capabilities
Written by a customer while visiting Samsung US
Customer Rating
3
Roku is better.
on January 30, 2025
Posted by: DaJamMaster
One might think that over time, software developers would learn to make their software increasingly intuitive. You would be wrong. While this TV has a beautiful display, the WebOS software is confusing and unintuitive. I should not have to read a manual to figure out how to add an app, but here I am looking for the manual on the site, so I thought I'd stop by and write a review about my experience. Roku forever!
Response from Samsung USBy Samsung Specialist, January 31, 2025
Hi,
Thank you for sharing your user experience. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the S85D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Thank you for sharing your user experience. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the S85D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture but not user friendly
on January 16, 2025
Posted by: Anonymous
Great picture. Not user friendly, at least for us “mature” folks. Would gladly trade for something easier to operate cause it’s a pain in the tail. Very frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US
Customer Rating
3
PITA!!
on January 5, 2025
Posted by: GFxRocket
I spent 3 days trying to connect my NAS including contacting Samsung who was totally worthless
The prime thing I needed to know was how to install DS Video on the TV
Instructions for installing other Apps are non existent
As far as setting up the NAS to talk to DS Video Synology was very helpful
Funny my 2 other Samsung TVs worked just fine without DS Video (that was the primary reason I bought this TV)
But back to the TV - the picture is GREAT
Most of the included apps I can do without but thanks for forcing them on me - now I just need to DELETE most of them
The prime thing I needed to know was how to install DS Video on the TV
Instructions for installing other Apps are non existent
As far as setting up the NAS to talk to DS Video Synology was very helpful
Funny my 2 other Samsung TVs worked just fine without DS Video (that was the primary reason I bought this TV)
But back to the TV - the picture is GREAT
Most of the included apps I can do without but thanks for forcing them on me - now I just need to DELETE most of them
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
2
Value
3
Response from Samsung USBy Samsung Specialist, January 6, 2025
GFxRocket,
We appreciate you taking the time to let us know about your experience with your S85D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your S85D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
A Great New TV
on December 31, 2024
Posted by: dholstein9
[This review was collected as part of a promotion.] Bought this tv as a early Christmas gift for myself. I love this TV. I watch a lot of sports and movies and this TV excels in color, viewing angles and with menus that are easy to figure out. I hooked the TV to a soundbar and I'm very happy with the purchase. The TV has bluetooth so headphones can easy be connected for anyone who is hard of hearing or for people who don't want to disturb anyone close by. I consider the tv a great deal for anyone looking for a new TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely beautiful
on December 31, 2024
Posted by: Carlos95
[This review was collected as part of a promotion.] I love soccer games and its incredible the experience with this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Nothing
on December 29, 2024
Posted by: Edwin
It has physical set up instructions, but that's all. I figured I'd plug it it (to what?) and see what it did. After 2 days I got logged in to netflix, not without frustration at every stip. It says it has instructions, but I can't find them. I tried to put no stars, but it says stars are required. so I put one, possibly, when I clicked the right star it said I had selected 5. Apparently the survey was designed by the same people that did the TV.
Response from Samsung USBy Samsung Specialist, December 30, 2024
Hi Edwin,
We appreciate your review of Samsung’s S85D TV. So we can understand the issues you’re experiencing and provide you with troubleshooting assistance specific to this, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate your review of Samsung’s S85D TV. So we can understand the issues you’re experiencing and provide you with troubleshooting assistance specific to this, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful picture quality and sound profile
on December 28, 2024
Posted by: Aznhwk
[This review was collected as part of a promotion.] Samsung S85D OLED 4K TV (2024): A Gaming and Streaming Champion
The Samsung S85D OLED 4K TV is a powerhouse for both gamers and streamers. Its OLED panel delivers exceptional picture quality with deep blacks, vibrant colors, and infinite contrast. Here's a breakdown:
Gaming Prowess:
* Low Input Lag: The S85D boasts incredibly low input lag, making it a dream for competitive gamers. Fast-paced action feels incredibly responsive, giving you a significant edge.
* Variable Refresh Rate (VRR): Support for VRR, including AMD FreeSync Premium Pro and NVIDIA G-SYNC Compatible, eliminates screen tearing and stuttering. This ensures smooth gameplay, especially in demanding titles.
* 4K/120Hz Support: The TV supports 4K resolution at 120Hz, delivering incredibly smooth visuals in games that support it. This combination of high resolution and refresh rate creates an immersive and visually stunning gaming experience.
* Game Bar: Samsung's intuitive Game Bar provides easy access to crucial gaming settings like VRR, input lag, and HDR mode. This allows for quick adjustments on the fly without interrupting gameplay.
The Samsung S85D OLED 4K TV is a powerhouse for both gamers and streamers. Its OLED panel delivers exceptional picture quality with deep blacks, vibrant colors, and infinite contrast. Here's a breakdown:
Gaming Prowess:
* Low Input Lag: The S85D boasts incredibly low input lag, making it a dream for competitive gamers. Fast-paced action feels incredibly responsive, giving you a significant edge.
* Variable Refresh Rate (VRR): Support for VRR, including AMD FreeSync Premium Pro and NVIDIA G-SYNC Compatible, eliminates screen tearing and stuttering. This ensures smooth gameplay, especially in demanding titles.
* 4K/120Hz Support: The TV supports 4K resolution at 120Hz, delivering incredibly smooth visuals in games that support it. This combination of high resolution and refresh rate creates an immersive and visually stunning gaming experience.
* Game Bar: Samsung's intuitive Game Bar provides easy access to crucial gaming settings like VRR, input lag, and HDR mode. This allows for quick adjustments on the fly without interrupting gameplay.
Value
4
Written by a customer while visiting Samsung US