Customer reviews from Samsung US
Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Average customer rating
4.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
230
4 Stars
41
3 Stars
17
2 Stars
8
1 Star
12
87%of customers recommend this product.
(
39 out of
45)
Customer Reviews for Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Customer Rating
4
Recently purchased 65" Class OLED S85D
on February 5, 2025
Posted by: DaveT
I might have given this TV a 5-star rating but I have not had it long enough to make that judgement accurately.
The picture is very good. The unit has an Energy Star rating and uses only 0.5 watts on standby. The energy use is somewhat misleading but it is based on an average daily usage which is probably and EPA standard. Check the specs and do the math for your area.
The ergonomics have been improved since our former Samsung TV that we bought 6 years ago. I like the feature that the sound does not come on until a couple of seconds have passed giving the viewer a chance to mute the sound thus avoiding disturbing others in your household.
There is a nice optional audio enhancement that allows the internal speakers to be used along with a sound bar giving even better sound.
I think we will continue to like this TV as time goes by.
The picture is very good. The unit has an Energy Star rating and uses only 0.5 watts on standby. The energy use is somewhat misleading but it is based on an average daily usage which is probably and EPA standard. Check the specs and do the math for your area.
The ergonomics have been improved since our former Samsung TV that we bought 6 years ago. I like the feature that the sound does not come on until a couple of seconds have passed giving the viewer a chance to mute the sound thus avoiding disturbing others in your household.
There is a nice optional audio enhancement that allows the internal speakers to be used along with a sound bar giving even better sound.
I think we will continue to like this TV as time goes by.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome picture quality!
on February 5, 2025
Posted by: Trabone
from Lyndhurst Ohio
Wow. I have tried A lot of different TV brands in the past and all I can say is this is the clearest picture of I’ve ever seen. I love this TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New Samsung tv
on February 5, 2025
Posted by: Samsung dave
I bought this new tv to0 replace an 11-year-old Samsung tv. This new one have a very good picture, but the sound is lacking. Needed to buy a sound bar just to hear.
Written by a customer while visiting Samsung US
Customer Rating
3
Help
on February 5, 2025
Posted by: Xxxx
Picture quality is good but the navigation system is very poorly designed and difficult to to maneuver
Response from Samsung USBy Samsung Specialist, February 6, 2025
Xxxx,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the S85D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the S85D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the S85D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the S85D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Living live through Samsung
on February 5, 2025
Posted by: JstWldnCrzy
from Chicgao
This television has brought so much LIFE
To our living room ..lol the picture is so vivid and sharp we had no idea what we were missing. The unit we had before was the touch front that came out in 2009. So it was way past time to update an so glad we did, we will stay a full Samsung home. Thank you for the exceptional tech you provide
To our living room ..lol the picture is so vivid and sharp we had no idea what we were missing. The unit we had before was the touch front that came out in 2009. So it was way past time to update an so glad we did, we will stay a full Samsung home. Thank you for the exceptional tech you provide
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible tv
on February 5, 2025
Posted by: Mldhatessamsung
from Sacramento
Horrible. Stopped working after 6 weeks. Sound but black screen. All suggested fixes failed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, February 6, 2025
It’s unfortunate to hear of your experience with Samsung’s S85D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV with great features!
on February 2, 2025
Posted by: Randy
from Missouri
I bought this TV in December 2024. After months of researching Oled TV's, I decided on this tv! It gave me the most bang for my money. The tv has a fantastic picture! What I wasn't expecting was the AI involved in setting up the product! There was an option to use AI for optimizing the picture of whatever the content you're watching. Guess what?! After almost two months of watching, I am still using that function! The picture is so colorful and sharp! I love the Samsung operating system menu! To make a long review not so long, you will not be disappointed if you buy this TV! I certainly am not!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Picture is very good.
on January 31, 2025
Posted by: Drnn
It is a nice Tv but not so easy to set up or integrate it with other devices such as speakers etc.
Written by a customer while visiting Samsung US