Customer reviews from Samsung US
Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Average customer rating
4.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
230
4 Stars
41
3 Stars
17
2 Stars
8
1 Star
12
87%of customers recommend this product.
(
39 out of
45)
Customer Reviews for Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Customer Rating
5
Samsung 65" OLED TV S85D
on February 17, 2025
Posted by: boardhead9
from Virginia
Bought this to replace an older Samsung and I really like it. The picture is phenomenal and the deal I got on this TV was awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Black is back
on February 15, 2025
Posted by: WilL
from Smalltown, Illinois
I bought this tv as an upgrade to my Samsung QLED tv and am more than satisfied with it. Colors are bright, the images are crisp (got to get used to more facial pores in close-ups), but, better still, blacks are black, not muddy or grayish. The picture adjusts to different light levels, which is important since i hace six large window in my living room.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV but…
on February 15, 2025
Posted by: WherezPar
The tv is great! Brightness and color are amazing.
Two areas of concern are the lack of an owners manual and the lack of time the installers took to show us how to use it. It was frustrating until another installer came out one week later and showed us how to use it.
Two areas of concern are the lack of an owners manual and the lack of time the installers took to show us how to use it. It was frustrating until another installer came out one week later and showed us how to use it.
Written by a customer while visiting Samsung US
Customer Rating
3
just an ok oled
on February 14, 2025
Posted by: dantcook
I got this Samsung Oled as a replacement for an LG oled it is not as good as the Lg oled the picture setting's are awful color is not accurate and the processing is laughable,The os or interface is very laggy and is awful way to go Samsung poor quality processor lol but it was a warranty replacement from square trade.
Response from Samsung USBy Samsung Specialist, February 17, 2025
dantcook,
We appreciate your feedback on the image and response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
I hope these tips help you enjoy your product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the image and response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
I hope these tips help you enjoy your product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
tv
on February 13, 2025
Posted by: curiem
good product. good price. excellent features. i will refer it to friend
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome clarity and highly detailed features.
on February 5, 2025
Posted by: Willie
from Oshkosh Ne
I bought this last Saturday. Awsome tv great clear picture. Best picture I have ever owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Recommend
on February 5, 2025
Posted by: 4th Samsung TV
Picture is excellent. I set the new TV up beside my four year old Samsung 4K UHD TV and the picture on the new TV is noticeably clearer, brighter, and more vivid. It’s a great TV set a reasonable price.
The only negative is that it occasionally turns itself on. I’m assuming that Alexa hears something and thinks we’re telling “her” to turn the TV on.
I also haven’t figured out how to get the on-air guide like I had on the prior TV.
The only negative is that it occasionally turns itself on. I’m assuming that Alexa hears something and thinks we’re telling “her” to turn the TV on.
I also haven’t figured out how to get the on-air guide like I had on the prior TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super clear
on February 5, 2025
Posted by: Alv18
I’ve always wanted a bigger screen tv and I own a 55 inch qled Samsung already so when I saw this 65 inch in sale well I just had to have it . I’m so pleased with it the picture quality is amazing super clear just love it !!
Written by a customer while visiting Samsung US