Customer reviews from Samsung US
Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Average customer rating
4.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
230
4 Stars
41
3 Stars
17
2 Stars
8
1 Star
12
87%of customers recommend this product.
(
39 out of
45)
Customer Reviews for Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Customer Rating
4
My 1st oled
on February 27, 2025
Posted by: Lordshadows
from Kentucky
My 1st oled. Great price great picture and it's Samsung. Enough said!
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Links up with my Samsung sound bar and makes it ec
on February 25, 2025
Posted by: Pb 102750
from Sandwich mass
I love the new Tv awesome picture. Easy remote and Samsung tv is great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV will ruin most other TV's for you.
on February 25, 2025
Posted by: Jeff
from Mishawaka, IN
This TV checks all of the boxes when looking for top of the line picture and sound. After getting used to what you are going to be watching, you will find a lot lacking with most other TV's you come across. The Samsung engineering team got things right. You'll be glad it is in your living room.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Maybe great but I don't know
on February 24, 2025
Posted by: Panhndl
from Guymon, OK
I'm sure the tv is wonderful, but the screen broke before we could get it mounted on the wall and there is no repair possible for the tv. Seems pretty crazy that an expensive tv like this would be able to be repaired.
Response from Samsung USBy Samsung Specialist, February 24, 2025
Panhndl,
It’s unfortunate to hear your TV sustained damage. Our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to damage incurred during shipment, delivery and /or installation.
You can read more about our warranty here: https://www.samsung.com/us/support/service/warranty/QN83S90DAEXZA/
For further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
It’s unfortunate to hear your TV sustained damage. Our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to damage incurred during shipment, delivery and /or installation.
You can read more about our warranty here: https://www.samsung.com/us/support/service/warranty/QN83S90DAEXZA/
For further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Really smart TV!
on February 21, 2025
Posted by: Wade
from Norfolk,Virginia
I got this TV to replace another Samsung that was pretty old but still worked but this TV's picture is amazing. It was easy to set up and I think sometimes it' s smarter than me. A great TV at a great price!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Picture Quality
on February 21, 2025
Posted by: Shorty
I have only had the TV a few weeks but the picture is magnificent. I hope it lasts much longer than the LG tv I had.
Written by a customer while visiting Samsung US
Customer Rating
1
Was very happy but TV was defective
on February 21, 2025
Posted by: Unhappy with product
I had to return TV 3 days after purchase.
While watching noticed a flashing slim green vertical line.
While watching noticed a flashing slim green vertical line.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, February 21, 2025
Hi there,
It’s unfortunate to hear of the issues that have caused you to return your S85D TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
It’s unfortunate to hear of the issues that have caused you to return your S85D TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samung
on February 20, 2025
Posted by: Oneillfish
Excellent picture and connectivity with software programming. Easy to set up
Written by a customer while visiting Samsung US