Customer reviews from Samsung US
Samsung - HW-Q800D Q-series 5.1.2ch Wireless Dolby ATMOS Soundbar w/ Q-Symphony - Black
Average customer rating
4.7
(257 Reviews)
Rating breakdown 257 reviews
5 Stars
203
4 Stars
40
3 Stars
7
2 Stars
3
1 Star
4
95%of customers recommend this product.
(
41 out of
43)
Customer Reviews for Samsung - HW-Q800D Q-series 5.1.2ch Wireless Dolby ATMOS Soundbar w/ Q-Symphony - Black
Customer Rating
4
Sound Issues
on March 5, 2025
Posted by: Drey
I bought this speaker around the holidays and it's been a great purchase. The only default is trying to figure out the auto volume adjustment on its on. The volume will increase on different channels and movies.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Soundbar!
on March 17, 2025
Posted by: Samsunglover
[This review was collected as part of a promotion.] I hooked up my Soundbar to my TV, and it synced up automatically without a hitch. I played some music to put it to the test, and I was absolutely blown away by the sound quality. This performance is a solid 10/10. I'm declaring myself a Samsung customer for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent sound
on March 20, 2025
Posted by: Lucci1624
[This review was collected as part of a promotion.] I bought this sound bar as I wanted to replace an old one that I had for 10 years. Let me tell you, this sound bar Rocks! The suround sound along with the volume is unreal. This has to be the best sound bar I ever bought and paired with my asamsung TV. I give this sound bar a 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Quit working 2 days ago!
on March 20, 2025
Posted by: JasonD
[This review was collected as part of a promotion.] It broke after owning for less than a year. Turned on 2 days ago and no sound. Can't reset because it is locked into "TVeARC" mode after latest update few days ago. Very dissatisfied.
Value
1
Response from Samsung USBy Samsung Solutions, March 21, 2025
Hello JasonD,
We appreciate your feedback regarding the issues you are experiencing with your HW-Q800D Soundbar. Please contact us for service and a Support agent will gladly help get this fixed.
At your earliest convenience, please reach out to Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
We appreciate your feedback regarding the issues you are experiencing with your HW-Q800D Soundbar. Please contact us for service and a Support agent will gladly help get this fixed.
At your earliest convenience, please reach out to Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
The product has amazing sound
on March 20, 2025
Posted by: Love2listen
[This review was collected as part of a promotion.] I enjoy movies, live sports and music videos and I love the easy Bluetooth connection to my iPhone. The highs are crisp and the lows are powerful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the sound however the Bluetooth drops out e
on March 20, 2025
Posted by: Steven62
[This review was collected as part of a promotion.] It sounds really great however the Bluetooth does not always connect to the frame TV and I either have to get up and manually connect it by touching the soundbar itself sometimes I can do it through settings.. I need to go ahead and see about downloading possible updates for it I'm not sure there are any for it as of yet. Also had a problem connecting with Spotify but they seem to have worked out that problem with Spotify very pleased with the sound quality..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent sound and easy to control
on March 21, 2025
Posted by: Mstiggeret
[This review was collected as part of a promotion.] Love the sound system. It is easy to control, set up was super easy and the sound is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on March 22, 2025
Posted by: Rick61
[This review was collected as part of a promotion.] Wonderful sound even the sound bar is sleek and speaker
Value
5
Written by a customer while visiting Samsung US