Customer reviews from waterpik.com
Waterpik - Promax Water Flosser, 10 Settings with Smart Advance Mode, Small Quiet Design, 5 Tips, ADA Approved - White
Average customer rating
4.6
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
60
4 Stars
12
3 Stars
3
2 Stars
2
1 Star
1
93%of customers recommend this product.
(
25 out of
27)
Customer Reviews for Waterpik - Promax Water Flosser, 10 Settings with Smart Advance Mode, Small Quiet Design, 5 Tips, ADA Approved - White
Posted by: MikeKG
Verified Purchase:Yes
Just seeing the excess food bits that my tooth brush missed, encourages me to use my waterpik more than once per day.
I use it after every meal and snacks. Just wish there was a waterpik device I could take with me when it's not available away from home.
I like how precise and efficient it works to clean all crevices that my brush can't reach.
I use it after every meal and snacks. Just wish there was a waterpik device I could take with me when it's not available away from home.
I like how precise and efficient it works to clean all crevices that my brush can't reach.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Verified Purchase:Yes
Easy to use and convenient comfortable too. Good suggestion from my dentist
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Gayle L
Verified Purchase:Yes
A great compact waterpik with plenty of power. We love that it doesn’t take up as much room as our old one did.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5
A staple in my routine
on April 19, 2026
Posted by: SummerC
[This review was collected as part of a promotion.] I’ve never used a water flosser before but this is now a staple in my daily routine. I love all of the settings and how easy it is to use. This machine isn’t loud and doesn’t take up a ton of counter space either.
Written by a customer while visiting waterpik.com
Posted by: MikeyT
Verified Purchase:Yes
Water tank is too small. Very loud. One minute cycle is not enough time.
Response from waterpik.comBy Waterpik Product Support, April 16, 2026
Hello MikeyT- We’re sorry to hear you’re disappointed. If you’re new to water flossing, some noise is normal. The Promax unit uses QuietPulse technology to help reduce noise, making it a good option for shared spaces or when quieter operation matters. The reservoir provides over 90 seconds of flossing time and can be easily refilled. If you have any questions or need assistance, please call 1‑800‑525‑2774 or email smreviews@waterpik.com. We’re happy to help.
Written by a customer while visiting waterpik.com
Posted by: Tamara Canino
Verified Purchase:Yes
Awesome. just replaced my 15 year old one. I love it.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: P Nathanson
Verified Purchase:Yes
First, there is a terribly offensive smell in the tank. I can’t get rid of it and it’s absolutely disgusting. Second, the design of the tank is in my opinion backwards and awkward to fill. Third, the unit starts before the handle switch is turned on and ends after it’s turned off. I don’t think I need to go on.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, April 15, 2026
Hello P Nathanson - We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We’re sorry you find the reservoir awkward to fill, and we will share that feedback with our team for future consideration. Regarding the smell you mentioned and the operation of the handle, we’d appreciate the opportunity to gather a bit more information so we can better understand what you’re experiencing and help resolve it. The ProMax is backed by a three‑year warranty. Please email smreviews@waterpik.com or give us a call at (800) 525-2774 for assistance. Thank you.
Written by a customer while visiting waterpik.com
Customer Rating
5
Does everything a water flosser should do and more
on April 9, 2026
Posted by: SchylerL
[This review was collected as part of a promotion.] My dentist recommended to incorporate a water flosser to my oral routine and this unit has been a game changer! Water flossing really gets everything out and your teeth and gums ultra clean. This Promax water flosser does everything perfectly, the unit size is nice on my bathroom counter. It’s easy to use and store away. I de this about 3 times a week and I can see such a difference in my oral health. This device is high quality and I can see it last for years.
Response from waterpik.comBy Waterpik Product Support, April 10, 2026
Hello SchylerL- Thank you so much for taking the time to share your experience! We’re thrilled to hear that your Promax unit has been a game-changer for your oral care routine. We’re especially glad to know it’s easy to use, fits nicely on your counter, and is helping keep your teeth and gums ultra clean. It’s wonderful to hear you’re already seeing a difference in your oral health. We truly appreciate your feedback!
Written by a customer while visiting waterpik.com