Customer reviews from waterpik.com
Waterpik - Promax Water Flosser, 10 Settings with Smart Advance Mode, Small Quiet Design, 5 Tips, ADA Approved - White
Average customer rating
4.6
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
60
4 Stars
12
3 Stars
3
2 Stars
2
1 Star
1
93%of customers recommend this product.
(
25 out of
27)
Customer Reviews for Waterpik - Promax Water Flosser, 10 Settings with Smart Advance Mode, Small Quiet Design, 5 Tips, ADA Approved - White
Posted by: WRW609
Verified Purchase:Yes
Still getting bused to it. Love the cleaning aspects either way my new implants & bridges. Cleans in places I never could get to before
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: SQ001
Verified Purchase:Yes
It is great! A small product with much power. The only thing that I would change would be the lid. It does not stay on the top very well. I think the rim is too small to fit.
Written by a customer while visiting waterpik.com
Posted by: Mav87
Verified Purchase:Yes
Whipped my gums into shape. After 2 months no more bleeding or redness. The step system is awesome. I love flossing now. Pressure is great. The reservoir holds a good amount of water. The nozzles are nice, and the machine works consistently well.
Written by a customer while visiting waterpik.com
Customer Rating
5
Confirmed improved gums!
on August 5, 2026
Posted by: Denver Dave
I had my six-month dental visit today and the hygienist asked me if I've changed anything since my last visit. I shared with her that I recently purchased a promax and starting using it with the plaque seeker tip. She said keep doing it because I've had improvement in my gum recession and there is hardly any plaque or staining.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, August 14, 2026
Hello Denver Dave - Thank you for sharing your experience! We're thrilled to hear that your dental hygienist noticed positive changes at your six-month visit. It's wonderful to know that the ProMax and Plaque Seeker Tip have helped reduce plaque and staining while supporting healthier gums. We appreciate your feedback, and we're glad it's making a difference in your oral care routine. Keep up the good work!
Written by a customer while visiting waterpik.com
Posted by: Fashionfrank
Verified Purchase:Yes
I like this product a lot it just takes a little time to get used to it in terms of not looking in the mirror and looking down. Only thing I don’t like is the cord that is attached to the machine itself the water cord that is.
I understand why they made it the way they did but it’s a constant battle to keep it where you want and not pull the machine across the countertop because the cord is always coiled up.
I understand why they made it the way they did but it’s a constant battle to keep it where you want and not pull the machine across the countertop because the cord is always coiled up.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, August 11, 2026
Hello Fashionfrank- Thank you for reviewing the Promax! We're glad to hear you're enjoying it. A helpful tip is to lean over the sink, keep your lips mostly closed around the tip, and avoid looking in the mirror while flossing. We also appreciate your feedback regarding the hose. The hose is designed to safely extend up to 30 inches, and when used as recommended, this length has been found to provide sufficient reach for most users. We'll be sure to share your comments with our team. Thank you for choosing Waterpik!
Written by a customer while visiting waterpik.com
Posted by: SerenityJoy
Verified Purchase:Yes
Because there were no detailed hard copy instructions identify which tip is which I have no idea if I'm using it correctly m.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Woodhawk
Verified Purchase:Yes
This is my first time using product and it works amazing. Time will tell and with regular use, hope to shorten dentist visits.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Tuffel57
Verified Purchase:Yes
My previous Waterpik (sidekick) has better, stronger pressure than this supposedly better model
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, July 28, 2026
Hello Tuffel57 - We're sorry to hear you're disappointed with the pressure on the Promax. The unit features 10 pressure settings, ranging from 10–100 PSI, along with Smart Advance Technology, which provides a gentle start and gradually increases water intensity as you use it to help build comfort while still delivering a deep clean. If the Promax isn't the right fit for you, it is backed by our 30-day money-back guarantee. Please contact us at smreviews@waterpik.com or (800) 525-2774, and we'd be happy to help.
Written by a customer while visiting waterpik.com