Customer reviews from waterpik.com
Waterpik - Promax Water Flosser, 10 Settings with Smart Advance Mode, Small Quiet Design, 5 Tips, ADA Approved - White
Average customer rating
4.6
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
68
4 Stars
12
3 Stars
3
2 Stars
3
1 Star
2
94%of customers recommend this product.
(
32 out of
34)
Customer Reviews for Waterpik - Promax Water Flosser, 10 Settings with Smart Advance Mode, Small Quiet Design, 5 Tips, ADA Approved - White
Posted by: Fernp
Verified Purchase:Yes
Why did I wait for so long. This is a great machine and I can't wait to see my dentist.
Written by a customer while visiting waterpik.com
Customer Rating
1
Won't pump
on September 15, 2026
Posted by: Robert Xxxxxxx
It didn't work, turned on but wouldn't pump water on the first time I used it.
Response from waterpik.comBy Waterpik Product Support, September 22, 2026
Hello there- Sorry about that. Since your device is new, it most likely just needs to be primed. Please remove the reservoir, fill it with warm water, and replace it firmly on the base. Insert the tip until it clicks into place. With the tip pointed into the sink, press the up arrow to intensity 10, turn the power on, and slide the water switch on. Wait until water flows from the tip. Once water is flowing, turn the water switch and power off.
If you need any assistance or if the issue continues, please contact our Customer Service team at 1-800-525-2774 or smreviews@waterpik.com. We're happy to help!
If you need any assistance or if the issue continues, please contact our Customer Service team at 1-800-525-2774 or smreviews@waterpik.com. We're happy to help!
Written by a customer while visiting waterpik.com
Customer Rating
5
Great tool for keeping my teeth and gums in good
on September 8, 2026
Posted by: William M
Verified Purchase:Yes
Love my new WaterPik. I replaced an older model and this one has more pressure and seems to do a better job of cleaning. Very quiet compared to my old one and not as bulky.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: JJ12
Verified Purchase:Yes
As a 63 year old using this for the first time was a bit strange but in a good way. I have receeding gums and should have used this years ago. I'm tone deaf so when it beeps to tell me to move to a different quadrant I don't hear it. You can't look over at the unit and watch the display because you need to keep your mouth pointed down at the sink. I just glance at the water level dropping and guess when it's time to change quads. I did have some bleeding as the unit changes the power automatically but i just dialed it back to a lower pressure level. I only have used warm water in it and wipe it out after each use because we have hard water.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: SEA!
Verified Purchase:Yes
This product works great and is doing its job. Highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: JSAa
Verified Purchase:Yes
This is my first time using such a device. I have new dental implants and find that the waterpix does an excellent job cleaning debris that gets in my gums.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Verified Purchase:Yes
Fantastic product, compact, easy to keep clean, effective and great looking.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Lisam73
Verified Purchase:Yes
The waterpik pro max works better than the last water pick I had. I got the plug in to avoid overheating and then a refusal to take a charge after 3 months of having it. I have noticed that while using the water pik my allergies are less severe and any tooth or gum issues go away.
Written by a customer while visiting waterpik.com