Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6 out of 5
4.6
(2,214 Reviews)
Open Ratings Snapshot
Rating breakdown 2,214 reviews
5 Stars
1,781
4 Stars
254
3 Stars
60
2 Stars
36
1 Star
83
92%of customers recommend this product. 
(
1,735 out of 1,885
)
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Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
4 out of 5
4
compact and easy
on September 12, 2025
Posted by: Mish11
from Beverly Hills, CA
[This review was collected as part of a promotion.] I lost my original vertuo machine in the Palisades fire , and since I am in a smaller place after the fires I decided to get the smallest model to save counter space. So far I like it , it does the job and it's so compact !
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Vertuo Pop + Blue Bottle: Consistency in Every Cup
on September 12, 2025
Posted by: Little3
from New Providence, NJ
[This review was collected as part of a promotion.] I love the clean, minimalist design of the new Vertuo Pop + Blue Bottle. It has a fast warm-up time, produces a beautiful, rich crema, and delivers consistent excellence in every cup.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Perfection
on September 11, 2025
Posted by: Orlandocoffee00
from Orlando, Fl
[This review was collected as part of a promotion.] I absolutely love this machine The Weeknd bundle is what made me get it actually and i love the cup
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
College Student
on September 6, 2025
Posted by: collegestudent2029
from Dallas, Texas
[This review was collected as part of a promotion.] Bought this for my daughter's college dorm. She is thoroughly enjoying the ease of use and the small space it requires.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
New to us
on September 4, 2025
Posted by: ANDY
from Portland, Oregon
[This review was collected as part of a promotion.] Never had an espresso maker before, makes really good espresso. Wish we would have boughten the bigger one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2 out of 5
2
Poor design and very LOUD
on September 3, 2025
Posted by: bam
I have 2 machines, the Vertuo, and this Pop+. Pop+ makes great coffee like other, but it is VERY loud for being a smaller machine. Additionally, it only fits small coffee cups; and the holder/drip plate for the cups only is not functional It is only large enough if the bottom of the typical coffee cup is tapered to a narrower bottom. Really poor design. My wife got this as a gift for use in my office and it is way too loud! I go back to the kitchen to use the other Vertuo machine. Only reason not 1 star is the coffee is good.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., September 4, 2025
Thank you for your review, Robert. We expect your Nespresso experience to be seamless and gratifying. The pump in your new Vertuo Pop+ should produce less noise over time. The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. We also recommend running a cleaning cycle weekly and descaling with Nespresso Descaling Solution every 3 months or 300 capsules to keep your machine in peak operating condition and coffee tasting best. Descaling Solution and instructions are available on our website. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Excellent coffee every time!
on September 3, 2025
Posted by: Gabs
from Hallandale beach florida
[This review was collected as part of a promotion.] 5/5 nespresso does not disappoint i love my new coffee machine so far I'm very tried the active and the golden caramel and both are so good especially over ice and sweet cream.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
GOAT of coffee makers
on September 2, 2025
Posted by: connollyj1_5100
I love nespresso! This coffee is GOOD. I rarely get coffee out and about these days because I have this at home. The flavor is rich and deep with a delicious flavor. I also love the vertuo machine for all the different things it can do.
Written by a customer while visiting influenster.com
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