Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,214 Reviews)
Rating breakdown 2,214 reviews
5 Stars
1,781
4 Stars
254
3 Stars
60
2 Stars
36
1 Star
83
92%of customers recommend this product.
(
1,735 out of
1,885)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
4
Coffee at home
on October 30, 2026
Posted by: KelseyJ
Love my Nepresso. I have had it almost a year it is easy to use. The only problem is sometimes it leaks water. Other than that it makes a great brew of coffee for me.
Written by a customer while visiting influenster.com
Customer Rating
5
Great cup!
on October 29, 2026
Posted by: Delicioso
from Houston, TX
[This review was collected as part of a promotion.] My company loves to come over now that they can have nespresso
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I AM HOOKED
on October 28, 2026
Posted by: TsL
from Lancaster, NY
[This review was collected as part of a promotion.] I am a newbie with Nespresso and I have to say I may NOW BE HOOKED! Great machine and great flavors and sizes to choose.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on October 28, 2026
Posted by: Caroline
from Illinois
[This review was collected as part of a promotion.] This is my second coffee maker. I like it very much. Very sleek. Best part of my morning. A delicious cup of coffee to get me going.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on October 28, 2026
Posted by: Emilia
from New York
[This review was collected as part of a promotion.] I save $ on coffee and it tastes fresh and I have so many different flavour Choose from, I’m excited every day to wake up just to make me a fresh cup of coffee and I don’t have to go out in the cold or spend money or DoorDash Starbucks
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Vertuo Pop
on October 26, 2026
Posted by: Lea
from Fort Worth, Texas
[This review was collected as part of a promotion.] I love the size and color options of this coffee maker. I gave it a 3 because it is quite noisy! I was surprised by that the first time I used it. Would try a different model next time.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, October 28, 2026
We expect your Nespresso experience to be seamless and gratifying, Lea. The pump in your new Vertuo Pop should produce less noise over time. The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. We also recommend running a cleaning cycle weekly and descaling with Nespresso Descaling Solution every 3 months or 300 capsules to keep your machine in peak operating condition and coffee tasting best. Descaling Solution and instructions are available on our website. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quick and efficient!
on October 26, 2026
Posted by: Saltz machine
from NJ
[This review was collected as part of a promotion.] I bought this machine about a month ago! I love that it froths the coffee and espresso and how quick it makes it. Makes my whole house smell so good. I do wish it was a little hotter tho!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Smooth!
on October 25, 2026
Posted by: Lisa
from Seattle WA
[This review was collected as part of a promotion.] Bought new pop machine & love it! Also lots of coffee, so good🤩
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA