Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,214 Reviews)
Rating breakdown 2,214 reviews
5 Stars
1,781
4 Stars
254
3 Stars
60
2 Stars
36
1 Star
83
92%of customers recommend this product.
(
1,735 out of
1,885)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Nespresso
on November 17, 2025
Posted by: MelissaM
The Nespresso Vertuo Pop is a compact and stylish pod machine that punches above its weight. Thanks to its barcode-reading Centrifusion technology, it brews consistently rich, flavorful coffee with a smooth, foamy crema. Its quick 30-second heat-up time and simple one-button operation make it super user-friendly. The 600 mL water tank is on the small side, so you’ll refill more often, but its space-saving design and recycled-plastic build give it a modern, eco-conscious appeal. On the downside, you’re limited to Nespresso’s Vertuo capsules, and the lack of an integrated milk frother means lattes require a separate device. All in all, a great pick for someone who wants high-quality, fuss-free coffee in a compact footprint.
Written by a customer while visiting influenster.com
Customer Rating
2
Save your money and buy the bigger one instead
on November 15, 2025
Posted by: Carey
So I would recommend saving your money and buying the bigger machine. This one is poorly designed. Coffee catchers under the pod dispenser and spills everything I clean it. Finicky in general. I loved my bigger one though.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Design flaw
on November 12, 2025
Posted by: Aly
I can't speak for the use of the machine since I didn't actually use it, but the design is super flawed. The distance between where you would put a mug and where the coffee comes out is comically short. This machine can brew a 12oz pod, and there is no way you could fit a mug that would hold 12oz of liquid even if you remove the mug rest. You definitely can't place a travel mug there. I returned it without using it because of this.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., November 13, 2025
Thank you for your honest review, Aly. We certainly understand your frustration in the design of this machine. We usually suggest a surface to raise the machine like a capsule drawer underneath. If you should choose to come back to Nespresso, we hope you know that we're always here to help. Machine experts are available 24 hours a day, 7 days a week at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
on November 5, 2025
Posted by: Kat
from Peroria AZ
A super way to start each day so much more efficient and the best part is the coffee itself. Thanks for making my coffee experience so much better.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
A baristas favorite roommate
on November 5, 2025
Posted by: KKaye
I just purchased a Vertuo Pop and have been playing with the sample kit and I must say; as a barista, I'm impressed. I ordered 5 boxes of 10- double espresso pack and maple pecan). I cant wait to enjoy coffee house quality creations at home at 2am or 11pm. Looking forward to the Maple Pecan too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome!
on October 27, 2025
Posted by: Baggins
from Middle-Earth, SoCal
Received this as a gift from my boss. (Thank you!)
Great size for a small apartment counter. Looks sleek. SO easy to use.
Wish the water container was larger. (Or larger ones available.) I love that it came with a sample pack so that I can start using it right away.
After the initial 7 min cleaning, it was so easy and quick. Placed a pod, and started brewing. Made a great looking coffee and of course, it tasted great! I immediately wanted another one. Loved that it was frothy and the experience was awesome.
Pod was easy to remove. Water was easy to replace.
I wish I had a choice in color selection, but I love how sleek the black looks. =)
Great size for a small apartment counter. Looks sleek. SO easy to use.
Wish the water container was larger. (Or larger ones available.) I love that it came with a sample pack so that I can start using it right away.
After the initial 7 min cleaning, it was so easy and quick. Placed a pod, and started brewing. Made a great looking coffee and of course, it tasted great! I immediately wanted another one. Loved that it was frothy and the experience was awesome.
Pod was easy to remove. Water was easy to replace.
I wish I had a choice in color selection, but I love how sleek the black looks. =)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Better than a cafe
on October 26, 2025
Posted by: heatherg622
I love the variety of drinks this machine can be used to make. The XL pods have replaced the need to make pour over every morning! Pair it with an Aeroccino or other milk steamer and kiss the coffee shop goodbye.
Written by a customer while visiting influenster.com
Customer Rating
5
Better than a cafe
on October 26, 2025
Posted by: heatherg622
I love the variety of drinks this machine can be used to make. The XL pods have replaced the need to make pour over every morning! Pair it with an Aeroccino or other milk steamer and kiss the coffee shop goodbye.
Written by a customer while visiting influenster.com