Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
1
Trash
on January 25, 2025
Posted by: Bobby
Turned my coffee into mud. Would rather use a can and a campfire.
Response from Nespresso USABy Aimee C., Customer Service, January 27, 2025
Thank you for your review and honest feedback. We’re disappointed to learn your Vertuo Pop+ is not meeting your expectations. We sincerely apologize for any frustration or inconvenience you may have experienced. Your machine comes with a one-year warranty and a lifetime of troubleshooting assistance via our toll-free number. We want to assure you that we are committed to complete customer satisfaction and deeply regret when that is not the case. Please contact us at 1-800-562-1465 at your earliest convenience so that we may assist you with your machine issues. We’re confident that we’ll come to a satisfactory resolution, getting you back to your Nespresso coffee ritual. For your convenience, we are available at our toll-free number 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great compact coffee pod maker
on January 24, 2025
Posted by: Amo
from CA
[This review was collected as part of a promotion.] Quite enjoy the variety of the coffee and the ease of use using the machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Definitely worth it!
on January 22, 2025
Posted by: hannahd585
Absolutely obsessed!! Use it every single day!! Helped me save so much money from buying coffees out! Had it for over a year now and it’s held up great! Way smaller than some so it fits great too!
Written by a customer while visiting influenster.com
Customer Rating
5
The best
on January 20, 2025
Posted by: Stephanie T
from Burbank Ca
[This review was collected as part of a promotion.] The very 1st Nespresso machine. I love it so much. It brews the best coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Space saving and convenient
on January 18, 2025
Posted by: Jj22
[This review was collected as part of a promotion.] Bought it earlier this month after my past nespresso and love it. Super cute color and works great! Would recommend for first time users, super easy and simple set up.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Christmas Gift Win!
on January 16, 2025
Posted by: Ramos
from Oregon
[This review was collected as part of a promotion.] I had purchased this as a Christmas gift for my girlfriend. She has fallen in love with it! (So have I) The coffee is miles above the drinks she would purchase from coffee shops around. The set up and instructions are super clear. Easiest process for a superb product. We will continue to be customers!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Looks so cute
on January 16, 2025
Posted by: Lola
[This review was collected as part of a promotion.] I bought a month ago and now I use it every single day!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use. Very user friendly.
on January 15, 2025
Posted by: Carol
from Union City, CA
[This review was collected as part of a promotion.] I bought 2 of these last Christmas 2024, 1 for myself and the other for a friend. I like the foam that it makes when I make my coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA