Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,075 Reviews)
Rating breakdown 2,075 reviews
5 Stars
1,664
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,622 out of
1,765)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Awesome
on June 28, 2026
Posted by: LauraM
The best coffee maker we’ve owned! Such a fantastic product and this bundle is AMAZING! Literally the smartest coffee maker and everything tastes incredible.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect Gift!!
on June 28, 2026
Posted by: samski004
from Austin, TX
[This review was collected as part of a promotion.] I bought this for father’s day for my grandpa and he absolutely loves it. I was scared he wouldn’t be able to use the machine on his own, but the machine was easy to use and he was so happy with the result!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Little Machine, Great Quality!
on June 27, 2026
Posted by: JackieC
from Mission, Texas
[This review was collected as part of a promotion.] I bought the venturo pop as a gift for my husband and he has loved it way more than expected. He feels like the quality of coffee allows him to cut back how many cups he has daily.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice little machine
on June 26, 2026
Posted by: DawnyT
from Nj
[This review was collected as part of a promotion.] Works great. Easy to use. Highly recommend. Glad I purchased.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fast, compact, and high-performing coffee machine with easy controls and great durability.
on June 26, 2026
Posted by: NikoD
The Vertuo pop pluse has simple controls and excellent performance. It heats up with great speed maktes rich coffee consistently and its compact size fits perfectly on my counter. It feels sturdy and has good durability for everyday use.
Written by a customer while visiting influenster.com
Customer Rating
4
Somewhat smaller
on June 25, 2026
Posted by: QnB
from Albany, OR
[This review was collected as part of a promotion.] I bought this machine because I recently downsized to tiny home living and the next was taking up a lot of space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Machines Do Not Last
on June 22, 2026
Posted by: RebAdler
from Gurnee Illinois
I am on my third Nespresso machine, the latest being a Pop. Just tossed that one in the trash this morning, after it stopped working and made a huge mess on my counter by leaking coffee all over. These machines do not last. I love the coffee but these machines are not durable. I clean it regularly, despite the cleaning cycle being complicated to engage. I get that with a small compact machine, there is no room for a "cleaning cycle" button. However, the instructions require watching the video each and every time. It's a ridiculous sequence of turning the handle and pressing the button in multiple presses. I am thinking of going back to a manually operated espresso machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, June 22, 2026
We're certainly disappointed to hear this, and we hope you know that we're always here to help. Machine experts are available 24/7 for comprehensive troubleshooting and all machines are covered by at least a one-year warranty. If you still have your machine and would like to arrange next steps, please call us at 800-562-1465. We look forward to assisting you.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Delicious coffee!
on June 20, 2026
Posted by: LJF1979
from New Braunfels, Texas
[This review was collected as part of a promotion.] I purchased the Vertuo Pop+ a few weeks ago. The coffee options are delicious! The brewing process with a froth on top makes it even better. The machine is a little loud which is why I didn’t give it 5 stars.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA