Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,214 Reviews)
Rating breakdown 2,214 reviews
5 Stars
1,781
4 Stars
254
3 Stars
60
2 Stars
36
1 Star
83
92%of customers recommend this product.
(
1,735 out of
1,885)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Great coffee and different flavors
on December 5, 2025
Posted by: Warehouse
from Philadelphia, PA
[This review was collected as part of a promotion.] I recently got the Nespresso Pop + machine, and I'm really happy with it. It brews good, strong shots quickly and easily. The controls are straightforward, so it’s perfect for those who just wants great coffee without any fuss. Cleaning is simple, which is a big plus. Overall, it's a solid choice for espresso lovers looking to make great coffee at home. We love all the new seasonal flavors and I definitely recommend it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
on December 5, 2025
Posted by: askdfjklsdjafdksfl
from New York, NY
Unspeakable abomination of a machine - I have spent more time troubleshooting the meaningless red lights with a machine that refuses to function than actually making coffee with it. I have watched over a dozen YouTube videos and did every trouble shooting actions on the manual and cannot get the machine to work past the first 20 or so uses. The low price is truly justified.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, Customer Service, December 6, 2025
Thank you for your review, Jake. We're certainly disappointed to hear this as customer satisfaction is our top priority. We'd like to arrange an escalated call to set up next steps. Please call us at 800-562-1465 where we are available 24 hours day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
4
The reason I love mornings
on December 4, 2025
Posted by: missrhesa808
from Honolulu, Hawaii
[This review was collected as part of a promotion.] I was gifted my first Vertuo Pop Plus from my daughter--it is pink! I love it as the product paired with this machine equals amazing coffee. I am so happy with my Vertuo Pop Plus that I purchased two more as gifts! This is truly a fun product to gift forward.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Efficient and easy
on December 4, 2025
Posted by: breedanyale_2661
As someone who gets headaches without her daily cup of coffee, this machine made my life much easier and enjoyable. From the taste and strength of the coffee to the fast efficient brewing process, this hit all marks for me.
Written by a customer while visiting influenster.com
Customer Rating
5
One for me, one for you!
on December 4, 2025
Posted by: Julien
from Columbus, OH
[This review was collected as part of a promotion.] This is my go-to gift to give friends and family. They love it and I love sharing with them products that I enjoy. Have had mine for 2 years, will buy again.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Solid Coffee Maker, Great Features!
on December 4, 2025
Posted by: cg1981
from San Antonio, TX
[This review was collected as part of a promotion.] SO far so good with this machine. It's pretty compact so it doesn't take up too much counter space. Looking forward to brewing coffee with this new machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on December 4, 2025
Posted by: ThatsThatMeEspresso
from Alexandria, VA
[This review was collected as part of a promotion.] What a great machine. Nespresso makes a great cup of coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Winner of best gift!
on December 4, 2025
Posted by: AG67
from NC
[This review was collected as part of a promotion.] Bought as a gift along with the aeroccino and it was a HIT! Works great, lots of good features, able to make cold drinks (cold foam!) as well as a wide variety of hot drinks. Looks great in the kitchen, tidy and easy to clean. She loves it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA