Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Great for the office.
on May 13, 2025
Posted by: Lil34
from California
[This review was collected as part of a promotion.] Fantastic little machine. Great for office desk space. Easy to use. Also makes me very popular at work lol.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great convenience and value!
on May 12, 2025
Posted by: tlp2
from Ligonier PA
For the price point, you cannot go wrong with the Pop+. I’ve been wanting a nespresso for awhile but didn’t want to invest the money nor the counter space. The pop took care of both those concerns. I can make my blonde double espresso, which tastes just like my coffee order (!), at home without having to drive 20 minutes to the closest Starbucks! So happy!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Worth my money!
on May 12, 2025
Posted by: mich_3134
I bought the coffee machine with my own money to treat myself. I use it almost every day is my favorite. I love to make it with oat milk. I also got the frother it comes with. Would’ve loved to get it for free lol. I’ve had it almost 3 months and no problems as of yet.
Written by a customer while visiting influenster.com
Customer Rating
5
Great espresso
on May 6, 2025
Posted by: Lauren
from Philadelphia, PA
[This review was collected as part of a promotion.] Love my new machine! I have been using it daily and it is so easy and makes amazing coffee. I can’t wait to try new espresso drink recipes.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great taste
on May 6, 2025
Posted by: Brad1960
from Northbrook Illinois
[This review was collected as part of a promotion.] I bought a vanilla coffee. It was awesome. The service and recommendations at the store were above and beyond excellent.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Disappointed
on May 5, 2025
Posted by: Lacy89
from Olympia, WA
I bought this a few weeks ago because I am moving into a smaller apartment and didn’t want to sacrifice counter space. I loved the fun colors and the size was perfect; however, it feels cheaply made and my coffee didn’t have the foam on the top like my very plus. I ended up returning and keeping my other machine. I just felt for the price it shouldn’t feel so cheap. The coffee still tasted good tho.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara, Customer Service, May 6, 2025
Thank you for your review. We are sorry to learn the Vertuo Pop+ machine didn’t meet your expectations. All our machines come with at least a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We thank you for taking the time to share your experience with us, so we may improve our products to our Nespresso customers. Please do not hesitate to contact us, we’re available 24 hours a day 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
2
Disappointed
on May 4, 2025
Posted by: Firefly
Very disappointed in this machine. So far I’ve had to waste two espresso pods for every one cup of espresso because the machine simply refuses to run. I’m not sure if I’m gonna keep this or not because this certainly isn’t what I expected.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, May 5, 2025
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoPop+ machine comes with a one-year warranty and we're happy to provide lifetime troubleshooting support. We feel confident we can help resolve the issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at, 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact and colorful
on May 2, 2025
Posted by: valleyjoes
Compact design, and ease of use. Brews both espresso and coffee using Vertuo pods; auto-adjusts settings based on pod barcodes. The machine heats up in about 30 seconds, ensuring quick preparation of your coffee. Available in six vibrant colors: Liquorice Black, Pacific Blue, Aqua Mint, Spicy Red, Mango Yellow, and Coconut White. Compact and colorful coffee machine designed for those seeking convenience and style in their daily coffee routine.
Written by a customer while visiting influenster.com