Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
on July 1, 2025
Posted by: Suki
from Phoenix, Arizona
[This review was collected as part of a promotion.] I have had my Vertup Pop Plus for a month now and have absolutely LOVED making a cup of iced coffee every day since bringing it home from the store. I had previous coffee machines before but always stopped using it because I was dissatisfied with the taste and quality. I can confidently say that I will continue using my Vertuo Pop for a long time and look forward to trying more coffee flavors. It is extremely easy to use!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the Color!
on July 1, 2025
Posted by: itb7
from Miami, FL
[This review was collected as part of a promotion.] Absolutely love this coffee maker! The colors are to die for and it works perfectly.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easy and Compact !
on June 27, 2025
Posted by: Jess
from Levittown, PA
[This review was collected as part of a promotion.] I really love this machine. This is my replacement. My last one did die on me 10 months in. But, I believe in flukes and refuse to use any other machine. I can make a latte at home everyday of the week cheaper than I can get it at a coffee shop one time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Pretty color!
on June 25, 2025
Posted by: QTBT
from NJ
[This review was collected as part of a promotion.] I bought this in yellow a month ago and I love the color and how easy it is to use it. The cleaning instructions are simple and easy! I am obsessed with this color combination. Gives such brightness in my kitchen.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
on June 19, 2025
Posted by: Lee
from Pleasanton, CA
[This review was collected as part of a promotion.] I love the coffee. The machine is a bit loud. It definitely is a wake up call.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome Machine
on June 17, 2025
Posted by: T A
from Pearl River, NY
I got this as a gift from my kids for my birthday in April and I LOVE it..!! It has made 8t extremely difficult to get coffee anywhere else but home... Great product..!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee
on June 17, 2025
Posted by: Anna
from FL
[This review was collected as part of a promotion.] I have been buying coffee from nespresso for a few months now and it has been a great experience.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Vertuo Pop versus Vertuo Deluxe
on June 14, 2025
Posted by: Jpjr
from PR
I bought the Vertuo Pop machine a month ago. Since my counter space is limited, I selected this machine. The machine is ok. However, if you have the counter space, I would buy the Vertuo Deluxe machine. My brother has it and the machine prepares a better coffee. The cost difference between the 2 is minomal
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha, Customer Service, June 16, 2025
Thank you for your review. We’re sorry to learn that your Vertuo Pop Plus is not meeting your expectations. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. Your Vertuo Pop Plus machine is Bluetooth Compatible, to ensure that the machine continues functioning like it was designed to, we recommend that you pair your machine to your smart device to push through any necessary firmware updates. If you need assistance with your Vertuo Pop Plus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA