Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Perfection
on September 11, 2025
Posted by: Orlandocoffee00
from Orlando, Fl
[This review was collected as part of a promotion.] I absolutely love this machine The Weeknd bundle is what made me get it actually and i love the cup
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
College Student
on September 6, 2025
Posted by: collegestudent2029
from Dallas, Texas
[This review was collected as part of a promotion.] Bought this for my daughter's college dorm. She is thoroughly enjoying the ease of use and the small space it requires.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
New to us
on September 4, 2025
Posted by: ANDY
from Portland, Oregon
[This review was collected as part of a promotion.] Never had an espresso maker before, makes really good espresso. Wish we would have boughten the bigger one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Poor design and very LOUD
on September 3, 2025
Posted by: bam
I have 2 machines, the Vertuo, and this Pop+. Pop+ makes great coffee like other, but it is VERY loud for being a smaller machine. Additionally, it only fits small coffee cups; and the holder/drip plate for the cups only is not functional It is only large enough if the bottom of the typical coffee cup is tapered to a narrower bottom. Really poor design. My wife got this as a gift for use in my office and it is way too loud! I go back to the kitchen to use the other Vertuo machine. Only reason not 1 star is the coffee is good.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., September 4, 2025
Thank you for your review, Robert. We expect your Nespresso experience to be seamless and gratifying. The pump in your new Vertuo Pop+ should produce less noise over time. The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. We also recommend running a cleaning cycle weekly and descaling with Nespresso Descaling Solution every 3 months or 300 capsules to keep your machine in peak operating condition and coffee tasting best. Descaling Solution and instructions are available on our website. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent coffee every time!
on September 3, 2025
Posted by: Gabs
from Hallandale beach florida
[This review was collected as part of a promotion.] 5/5 nespresso does not disappoint i love my new coffee machine so far I'm very tried the active and the golden caramel and both are so good especially over ice and sweet cream.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
GOAT of coffee makers
on September 2, 2025
Posted by: connollyj1_5100
I love nespresso! This coffee is GOOD. I rarely get coffee out and about these days because I have this at home. The flavor is rich and deep with a delicious flavor. I also love the vertuo machine for all the different things it can do.
Written by a customer while visiting influenster.com
Customer Rating
5
Quick and easy
on September 2, 2025
Posted by: Loudenemy3251
from Los Angeles
[This review was collected as part of a promotion.] It's been about 1 month since I bought this machine and it been great. I never knew i was a coffee guy until I had one of these cups and the different types of flavors are just amazing
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yummy!
on September 1, 2025
Posted by: zobozo
[This review was collected as part of a promotion.] I’ve been using her everyday SO SO yummy. It makes my mornings go by nice and easy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA