Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(1,983 Reviews)
Rating breakdown 1,983 reviews
5 Stars
1,594
4 Stars
231
3 Stars
55
2 Stars
31
1 Star
72
92%of customers recommend this product.
(
1,552 out of
1,683)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Good coffee maker
on January 30, 2026
Posted by: jonathanrath
from Houston, TX
[This review was collected as part of a promotion.] Excellent product in general! I have had a good time with my machine , but the pods can be pricy.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome taste and great functionality
on April 6, 2026
Posted by: Victoria
from Miami
[This review was collected as part of a promotion.] I bought it less than a month ago, it’s so awesome and such an upgrade to my coffee. Takes less than about 5 minutes and it’s just such an awesome machine tastes delicious
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice design
on June 4, 2026
Posted by: Mickeymom
from Bay Area, CA
[This review was collected as part of a promotion.] I replaced my old Nespresso machine to this Vertuo Pop. Very slim design for our tiny kitchen. It does what it shoud do. Pretty and simple. Very happy!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great, creamy coffee. Super easy machine to use.
on June 5, 2026
Posted by: ksm
from Colorado
[This review was collected as part of a promotion.] I have only had this coffee maker for 1 week and only make 2 cups a day but so far I am very impressed. Makes a great cup of coffee thats far superior to coffee made by a Keurig machine (regardless of coffee pods). Easy to setup and super easy to use. It took me several years to finally cut the cord and dump 3 Keurig machines to test this Nespresso machines. 2 others will be ordered shortly. I also loved the fact that if you run out of water part way through brewing the machine will stop and allow you to refill the water reservoir, press the brew button again and it brews the exact amount required for a full cup.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Functionality
on August 1, 2023
Posted by: P
from Boston
[This review was collected as part of a promotion.] I bought this a month ago and have enjoyed it thoroughly. It has taken me less time to make my coffee in the morning compared to how I usually brew my coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
DO NOT WASTE YOUR MONEY!
on October 2, 2023
Posted by: Britt
from Texas
DO NOT GET THIS ONE!! It started having problems the first month I got it and now it doesn’t even work I’ve only had it for 3 months , it’s not worth the money it’s so expensive and doesn’t even work… I do not recommend.
I’ve maintained and clean it properly but even then it still burns out. Don’t waste your money on this one.
I’ve maintained and clean it properly but even then it still burns out. Don’t waste your money on this one.
No, I would not recommend this to a friend.
Response from Nespresso USABy Lisa A., Customer Service, October 3, 2023
Thanks for your review, Britt. We’re dismayed to learn that you’re experiencing issues with your Vertuo Pop Plus machine. Your machine has a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We recommend calling our toll-free number to create your Nespresso account, register your Vertuo Pop Plus machine, and troubleshoot to find a solution. We’ve available by phone 24 hours a day and 7 days a week for your convenience. We’re confident we’ll come to a satisfactory resolution, and you’ll be enjoying your Nespresso blends soon.
Written by a customer while visiting Nespresso USA
Customer Rating
5
GREAT MACHINE & GREAT FEATURES !
on December 14, 2023
Posted by: Nariho
from Burke, VA
Just bought this machine about a week ago and I LOVE it !!! PERFECT size fits on my counter so nice and does not take up to much room. The COFFEE is absolutely GREAT ! Been trying all the kinds and have not found one that I do not like ! This machine is 5 ***** stars !!! Jus LOVE IT ! ❤️
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Looks. Sounds like Steam Punk.
on May 31, 2024
Posted by: Yonaga
from Virginia
I bought this a fortnight ago to replace a six year old original Vertuo that gave up. I love the looks of the POP+, and it makes great coffee, even if the mechanics of the brew are a bit akward after using the Vertuo. But I would like to remark that the machine sounds as though it struggles to work: it is relatively noisy compared to the Vertuo, and the hight of the spout is much lower, precluding use of the travel mugs we used previously.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA