Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(1,984 Reviews)
Rating breakdown 1,984 reviews
5 Stars
1,595
4 Stars
231
3 Stars
55
2 Stars
31
1 Star
72
92%of customers recommend this product.
(
1,553 out of
1,684)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Perfect Machine for Coffee or Espresso!!
on February 27, 2026
Posted by: Ruthie
from Colorado Springs, CO
[This review was collected as part of a promotion.] I bought this machine a few weeks ago and absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Solid machine, but too much foam for my taste
on March 2, 2026
Posted by: Jeannine89
from Atlanta
[This review was collected as part of a promotion.] Overall, I’m quite satisfied with this Nespresso machine. It’s easy to use, heats up quickly, and delivers consistent results. For the price, it feels like a solid and reliable option for everyday coffee.
However, I’m personally not a big fan of the amount of foam it produces. I prefer a smoother crema on top rather than a thick layer of foam, which makes the coffee feel a bit less traditional to me.
That said, if you enjoy a foamier style of coffee and want a convenient machine at a reasonable price point, this is still a good choice.
I would recommend this to a friend!
Response from Nespresso USABy Logan M., Customer Service, March 2, 2026
Thank you for your review. We are sorry to learn the Vertuo Next didn’t meet your expectations. Please call us via our toll-free number at 800-562-1465, and we'll be happy to collect any further feedback you have, and see what can be done to make your Nespresso experience better.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Cute and easy to use
on March 3, 2026
Posted by: Arod
[This review was collected as part of a promotion.] I didn’t realize how loud this was going to be. If my kids are still asleep I can’t use the Pop+ b/c it’ll wake them up. It’s cute and a space saver though. Easy to use.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Money saver!
on March 5, 2026
Posted by: Arib
from Deland, Florida
[This review was collected as part of a promotion.] We have throughly enjoyed our new nespresso. We have tried new drinks and saved so much time and money!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee in no time
on March 9, 2026
Posted by: Mercy
from Miami, FL
[This review was collected as part of a promotion.] I haven’t had the machine for a long time, but so far I love it, makes great espresso and very quickly, love how easy it is to operate, the only complaint I have so far is that the machine being very light, when you close the lid you need to hold it in place or it will move, but overall I really like it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great look and features!
on March 24, 2026
Posted by: BreA91
from TN
[This review was collected as part of a promotion.] I bought this for a friend as a gift and she loves it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on March 26, 2026
Posted by: Paul
Best coffee I've ever had. The crema is out of this world, it's like whipped coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on April 6, 2026
Posted by: Beba
[This review was collected as part of a promotion.] This machine has been making me the best coffees ever
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA