Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Fun to use!
on November 21, 2025
Posted by: Ky
from Connecticut
[This review was collected as part of a promotion.] Very happy with the machine and the outcome with my coffee review, more to learn with the different pod choices!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Disappointing.
on November 20, 2025
Posted by: Gift
from Florida
[This review was collected as part of a promotion.] Unfortunately, it wasn’t what I expected. A little too clunky/clumsy for my taste, so I purchased another Vertuo Plus as a gift which is much better.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, November 21, 2025
Thank you for your review. We're here to help. Please call us to arrange an escalated call with a machine expert as your machine comes with a two-year warranty. We are available 24 hours a day, 7 days a week at 800-562-1465 and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this!
on November 20, 2025
Posted by: CristiL
from Texas
[This review was collected as part of a promotion.] Love this! It’s compact. Works great at a good price.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love it more than I ever imagined.
on November 20, 2025
Posted by: Kara O
from Knoxville TN
[This review was collected as part of a promotion.] I bought a machine to use at the office. I love it so much I want to get one for the house too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Just Awesome!
on November 20, 2025
Posted by: MJ
from Tampa, Fl
[This review was collected as part of a promotion.] I bought this as a gift, and they absolutely love it. The color is bright and cheery, it fits well in their small kitchen and makes wonderful coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome machine
on November 20, 2025
Posted by: AmberM86
from OR
[This review was collected as part of a promotion.] This machine is great! It is very easy to use and made with high quality materials! It is durable too and the size is perfect for any countertop! It is very easy to insert the pods and when you are done and ready to put a new pod in, it moves the old pod into a container so you can get rid of it. The amount of water it can hold is great too! It also makes delicious, smooth and tasty coffee! I highly recommend this brand and this machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Flavors for your taste
on November 20, 2025
Posted by: Vero02
from Texas
[This review was collected as part of a promotion.] I think all the products that i have liked and have liked to experiment on flavors that i thought I was not going to like and I did. For me experimenting with flavors has open up my palette to more different tastes.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love ❤️
on November 20, 2025
Posted by: Bears330
from Missouri
[This review was collected as part of a promotion.] I’m loving this coffee ☕️ machine. I save so much money by brewing coffee at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA