Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Buy Original it truly is worth the premium
on December 10, 2025
Posted by: PeruvianWookie
from Marietta, GA
[This review was collected as part of a promotion.] There is no comparison to the original and vertuo Nespresso Machines. The quality that they brew at is second to none. Tried cheaper machines and used classic pods and they just didn’t work as well. Coffee was unpleasant. Sticking to name brand Nespresso from now on.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fabulously Tasty Brews
on December 10, 2025
Posted by: Wendi B
from Dallas TX
[This review was collected as part of a promotion.] All of the Nespresso everything is fabulous! We've been Nespresso'rs for nearly 8 years and the coffees never disappoint. The perfect brew every time with smashingly tasty froth atop, especially pretty in Nespresso view mugs. Our Nespresso corner of the kitchen is our favorite go-to every morning!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love It. No Regrets
on December 10, 2025
Posted by: isissosilly
from Fort Lauderdale, Florida
[This review was collected as part of a promotion.] This machine is so cute and the perfect size—not bulky at all—and it doesn’t take up much space on my kitchen counter. I love how simple it is to use; you literally just press a button and you’re good to go.
One of my favorite features is the double-tap option, which turns any mug-sized cup into a double-shot espresso. I use it all the time for iced coffee, especially with the Barista Creations flavored capsules, and it works perfectly every time.
My only critique is that the instruction manual could be clearer, especially when it comes to cleaning before first use. It relies mostly on small images, which can be confusing. I also wish there were clearer guidance—or a machine indicator—letting you know when it’s time to descale and how often to use a descaling kit.
Overall, it’s a great machine that makes excellent coffee and is super user-friendly for everyday use.
One of my favorite features is the double-tap option, which turns any mug-sized cup into a double-shot espresso. I use it all the time for iced coffee, especially with the Barista Creations flavored capsules, and it works perfectly every time.
My only critique is that the instruction manual could be clearer, especially when it comes to cleaning before first use. It relies mostly on small images, which can be confusing. I also wish there were clearer guidance—or a machine indicator—letting you know when it’s time to descale and how often to use a descaling kit.
Overall, it’s a great machine that makes excellent coffee and is super user-friendly for everyday use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Gift Ever!
on December 10, 2025
Posted by: ccar9347
from Nashville, TN
[This review was collected as part of a promotion.] I got a Nespresso Machine for Mother's Day years ago, and it's honestly the best gift I've ever received. So...now that the kids have moved out and are missing the coffee at home, we've bought each of them a Vertuo Pop Plus for Christmas. They're going to love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Prod
on December 9, 2025
Posted by: Melody22
from New York, NY
[This review was collected as part of a promotion.] Very smooth taste and beautifully made coffee machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Size
on December 9, 2025
Posted by: Maurer26
from Medina, Ohio
[This review was collected as part of a promotion.] This is a perfectly sized coffee maker for my seat at work!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love!
on December 9, 2025
Posted by: New
from Utah
[This review was collected as part of a promotion.] This is so simple and works great every time. Love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great features, slightly to small
on December 9, 2025
Posted by: eileenigl
from tampa, fl
[This review was collected as part of a promotion.] i do love the look of the machine and how compact it is but its so small i cant fit my latte glass, i have to pour it as a shot which isnt the worst thing ever but im used to my bigger machine that had more water capacity, could hold more empty pods etc. The bluetooth feature is a huge plus because now i can pull mug size capsules as double espressos by adjusting it in the app and pulling it "iced" by double tapping. overall very cool but wish it was slightly bigger.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA