Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,158 Reviews)
Rating breakdown 2,158 reviews
5 Stars
1,733
4 Stars
249
3 Stars
59
2 Stars
35
1 Star
82
92%of customers recommend this product.
(
1,692 out of
1,840)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Great gift!
on December 30, 2025
Posted by: Adyson13
from Santa Barbara, CA
[This review was collected as part of a promotion.] I bought about 6 sleeves of coffee as well as a nespresso machine for my friend and she loves it so much! Such a great gift idea
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee tastes amazing
on December 30, 2025
Posted by: edrews222
from New York, NY
[This review was collected as part of a promotion.] I have had it for about a month now and i love it so much! amazing coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on December 30, 2025
Posted by: LilRod
from VA
Got it as a Christmas present and loving it!!!! Coffee tastes great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Defective Since Day One
on December 30, 2025
Posted by: Fully
Machine defective since day one. Completed all troubleshooting, resets, and cleaning as instructed. Nespresso support was unhelpful and unwilling to replace a machine that is less than a month old. Very disappointing experience for a premium brand.
No, I would not recommend this to a friend.
Response from Nespresso USABy Logan M., Customer Service, December 31, 2025
Thank you for your review. We'd like to escalate this sentiment so we can find a satisfactory solution. Please call us at 800-562-1465 where we are available 24/7.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Excellent Machine
on December 29, 2025
Posted by: Hera52
from Ithaca, NY
[This review was collected as part of a promotion.] I bought the machine over the summer and it’s been working well - no complaints ither than water tank may be too short for my use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on December 29, 2025
Posted by: Bob27
from New mexico
[This review was collected as part of a promotion.] Bought this for a Christmas present and it is great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Bought for our home
on December 29, 2025
Posted by: NanC
from Haverstraw, NY
[This review was collected as part of a promotion.] I had your coffee at a friends’ home and felt compelled to purchase your product for ours. We’re enjoying our new coffee maker, along with your coffees.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine
on December 29, 2025
Posted by: KJWhite
from Phoenix
[This review was collected as part of a promotion.] Love my machine so far. Got it for Christmas and haven’t stopped making coffee since. Saves me so much money and can’t wait to find my favorite and set up reoccurring ordering
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA