Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,075 Reviews)
Rating breakdown 2,075 reviews
5 Stars
1,664
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,622 out of
1,765)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Life Changing!
on July 14, 2026
Posted by: tv13
from New Haven, CT
[This review was collected as part of a promotion.] Nespresso is life changing! Good coffee, minimal effort, and an amazing morning. I am following the basic recipes for now, so I am sure as I experiment more, it will only get better.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Gorgeous coffee maker, delicious coffee
on July 14, 2026
Posted by: SusieS
from Evanston, Illinois
[This review was collected as part of a promotion.] This is quite the upgrade from my Keurig machine. Not only is the coffee top grade, but so are the components on the machine and I love the frother which I bundled. I am so happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso machine
on July 14, 2026
Posted by: Emsss
from Miramar, Florida
[This review was collected as part of a promotion.] I bought this 3 weeks ago and I’m so happy with the machine! I’m getting to know which pods I love so I can buy a new pack.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on July 14, 2026
Posted by: Dan
from New York, NY
[This review was collected as part of a promotion.] The machine works very well. No issues. The coffee tastes great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Terrible
on July 14, 2026
Posted by: Phil
Bought this two days ago. Directions are unclear: what is the red light, what does the blinking light mean, etc.
Tried to set up an account in that app my store wasn't listed so now the app won't let me sign in.
Hate Keurig because they break but at least it doesn't have these problems.
Going to return the Nespresso screw this!
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, July 17, 2026
Thank you for your review, Phil. We're sorry to learn you're disappointed however we're here to help. Please call us directly, 800.562.1465 so a Machine Expert can assist you best with troubleshooting over the phone.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Perfect for our small apartment
on July 13, 2026
Posted by: tate092572f0328r
[This review was collected as part of a promotion.] We don't have a lot of counter space, so the Vertuo Pop was a great fit for us! Love how convenient it is and the coffee tastes good. The only negative is there's always a little bit of coffee grounds in the bottom of the cup.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Couldn’t live without it!
on July 13, 2026
Posted by: Jan12
from Chicago and Naples. fl
[This review was collected as part of a promotion.] I have too many coffee makers but didn’t have a Nespresso machine for Vero pods at my condo. I’m so used to using one in my Fl home I had to get one for Chicago condo. I use it a few times a day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful minimalistic design
on July 13, 2026
Posted by: Sam321
from Los Angeles
[This review was collected as part of a promotion.] Bought this few weeks ago and I’m loving it so far. It’s so easy to set up. Heard some people mentioning about the noise level but it doesn’t really bother me. Love the minimalistic design and matte finish. Very happy with the purchase
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA