Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,158 Reviews)
Rating breakdown 2,158 reviews
5 Stars
1,733
4 Stars
249
3 Stars
59
2 Stars
35
1 Star
82
92%of customers recommend this product.
(
1,692 out of
1,840)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
2
Wish I had picked a different machine
on January 15, 2026
Posted by: JL26
from NY
Every other time I make my coffee, the red light comes on. I tried cleaning it, changing the water... I have to unplug, replug, every time it does this. Now one of he sections that grabs the pods broke so I manually take the old pod out. I've had the machine for 2 months. I love the coffee but this machine is awful.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, January 16, 2026
Thank you for your honest review. We're available 24/7 to assist you with your Vertuo Pop+, please call us directly, 800.562.1465, and a Machine Expert will be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Look forward to the mornings…
on January 15, 2026
Posted by: Shc
from Denver, Colorado
[This review was collected as part of a promotion.] I look forward to getting up every morning just to enjoy my Nespresso experience. The coffee is delicious and feels like such a treat. Coffee is smooth and creamy and I use only a touch of cream as a result. My mornings are truly improved now that I have my Nespresso!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Gourmet coffee at home.
on January 15, 2026
Posted by: coffee girl
[This review was collected as part of a promotion.] I bought one for myself and liked it so much, ordered one for my son and daughter in law.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the convenience and color choices
on January 14, 2026
Posted by: Michelle
from Georgia
[This review was collected as part of a promotion.] I bought it after Christmas. I used my brother's during Christmas and had been buying the cold brew coffee from the store. After doing the math, this was a much better option for me.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new Nespresso Maker
on January 14, 2026
Posted by: Julz
from Portland, OR
[This review was collected as part of a promotion.] I love my new Vertuo Nespresso machine! I hope the pistachio flavored pods come back. It was my absolute favorite and I’m so sad that it is a seasonal and limited additional flavor. This would be a wonderful permanent flavor.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect size, perfect cup
on January 14, 2026
Posted by: krs8
from New York, NY
[This review was collected as part of a promotion.] This is my 2nd Vertuo machine. The first one lasted several years before I retired it and bought this smaller one that fits much better on my counter. Bonus is it also brews the coffee much quicker so that is nice! Love my Nespresso machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very convenient, easy and reliable to use!!
on January 13, 2026
Posted by: LioG26
from Washington D.C.
I bought this machine a month ago and it has been working phenomenally. Its not too loud, its beautiful and has a very sleek design. I love coffee and I do like my ritual coffee puck prep but to be able to have a good espresso/coffee early in the morning without making too much noise and hassle, I highly recommend and cannot complain.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on January 13, 2026
Posted by: Chance
from Colorado
[This review was collected as part of a promotion.] I purchased this a few weeks ago and love the machine. It’s much quieter than our previous. If you want full cups of coffee you might want to go to the next water size up. Otherwise this machine is great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA