Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,158 Reviews)
Rating breakdown 2,158 reviews
5 Stars
1,733
4 Stars
249
3 Stars
59
2 Stars
35
1 Star
82
92%of customers recommend this product.
(
1,692 out of
1,840)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Great! Love the iced coffee brew mode!
on January 20, 2026
Posted by: jenni27
from Colorado
[This review was collected as part of a promotion.] I got this as a gift for Christmas and I love it! It brews great coffee and I really love the iced brew mode that makes the coffee taste so much stronger and delicious!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Quality
on January 20, 2026
Posted by: Liz08
from Los Angeles, CA
[This review was collected as part of a promotion.] I bought my vertuo pop + three weeks ago and I love it, best purchase ever, and I love how fast it makes the coffee!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use, great coffee
on January 19, 2026
Posted by: ToneTime
from New York, NY
[This review was collected as part of a promotion.] I’m so happy I purchased this! I highlighly recommend
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Super simple to use and great coffee
on January 18, 2026
Posted by: Brian
from Appleton, wisconsin
[This review was collected as part of a promotion.] I bought our Nespresso pop a few weeks ago for our office and we all enjoy the good coffee. Good purchase
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Poor Design
on January 18, 2026
Posted by: Rachel
We got this machine because it could brew all the different sizes and was a more compact deisgn. But it's so poorly deisgned that closing the top down is always a guessing game (sometimes it doesn't close right), and it's too short to put a tall glass underneath it, which is required for the larger size capsules!
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., January 20, 2026
We're disappointed to hear this, Rachel, and we hope you know that we're always here to help! Please call us to speak with a machine expert at 800-562-1465 where we are available 24/7. We look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
A Perfect Brew
on January 18, 2026
Posted by: Caro
from New Paltz, NY
[This review was collected as part of a promotion.] This is my favorite at home coffee making product I’ve purchased. I can brew cafe quality smooth brews right from my kitchen. It’s such a treat.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love full sized coffee choices
on January 18, 2026
Posted by: Wood2
from Philadelphia PA
[This review was collected as part of a promotion.] I love the fact that I can have full sized coffee along with espresso choices. As always coffee is strong and not watered down.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very slick and better design!
on January 18, 2026
Posted by: eraxs
from Miami, FL
[This review was collected as part of a promotion.] This is my third Vertuo and I love it. Combined with the frother, this makes a perfect combination.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA